HubSpot Solutions Architect (Senior, US-Remote)
About The Position
Process Pro Consulting is a Diamond HubSpot Partner Agency specializing in HubSpot CRM implementation and optimization, revenue operations strategy, and technology stack and data integration support. The company works with B2B SaaS, professional services, manufacturing, and financial services organizations to build scalable revenue systems. The Solutions Architect is the technical and strategic lead across client engagements, owning the lifecycle from discovery and solution design through planning and delivery oversight. This is a senior individual-contributor role with substantial client-facing responsibility. The architect leads complex discovery, designs scalable HubSpot solutions, and aligns business requirements, CRM architecture, and delivery execution. They manage multiple engagements and partner with consultants, automation engineers, and developers in an agile sprint-and-epic environment. They may also work hands-on to ensure that implementation matches the intended design.
Requirements
- Experience leading end-to-end HubSpot solution design, beyond configuration or execution alone.
- Systems and architecture thinking, connecting business processes to technical implementation.
- Ability to lead conversations with senior stakeholders and drive alignment.
- Deep expertise in HubSpot CRM, including Sales, Marketing, Service, and Operations Hub.
- Understanding of how data models, automation, and integrations work together at scale.
- Ability to produce clear, detailed technical documentation covering properties, workflows, and system logic.
- Ability to manage multiple concurrent client engagements while maintaining quality and context.
- Ability to translate complex technical concepts into clear, actionable guidance.
- Strong quality standards and willingness to prevent inadequate solutions from shipping.
- Experience with HubSpot CRM architecture, implementation, and optimization.
- Experience with workflow automation, data modeling, and reporting.
- Experience with integrations using tools such as Zapier, Workato, or Syncari.
- Experience with ERP or financial systems such as NetSuite, QuickBooks, or Sage Intacct.
- Experience designing processes such as lead lifecycle, pipeline management, and quote-to-cash.
- Experience with agile project delivery using sprints and epics.
- HubSpot certification in one or more Hubs.
Nice To Haves
- Experience with Salesforce, Dynamics 365, or multi-CRM environments.
- HubSpot-to-Salesforce integration experience.
- Exposure to data warehouses or business intelligence tools such as Snowflake, BigQuery, or Power BI.
- Familiarity with JavaScript or HubL for custom-coded actions or CMS work.
- Experience in product-led growth environments and using product usage data in CRM workflows.
Responsibilities
- Maintain a strong understanding of each client's business model, HubSpot maturity, and technology stack.
- Act as the technical voice of the client and provide delivery teams with the context needed to execute effectively.
- Identify opportunities to expand impact, including RevOps gaps, automation opportunities, and underutilized HubSpot capabilities.
- Partner with Consultants and Customer Delivery Managers to support solution scoping and technical sales.
- Identify and escalate technical risks, scope gaps, and misalignment, providing clear recommendations.
- Lead discovery sessions with executives and stakeholders to define goals, pain points, and success metrics.
- Develop high-level Business Solution Designs covering HubSpot configuration strategy, integration architecture, process gaps, and system dependencies.
- Build and sequence epic plans, including sprints, dependencies, and delivery roadmaps.
- Lead solution design reviews and drive client alignment and sign-off.
- Conduct technical research, including feasibility assessments, integration research, and proofs of concept for complex requirements.
- Ensure seamless handoff to delivery teams through clear documentation and shared understanding.
- Stay engaged through build and stabilization to ensure solutions are delivered as designed.
- Design and document end-to-end business processes such as lead lifecycle, pipeline management, and quote-to-cash.
- Translate processes into HubSpot architecture, including pipelines, objects, properties, associations, workflow automation, logic, integration points, and data flows.
- Document decision logic, edge cases, and system interactions to reduce ambiguity during implementation.
- Build complex or sensitive components when needed, such as custom-coded actions, advanced workflows, and integrations.
- Pressure-test solutions against real-world operations to avoid over-engineering or misalignment.
- Validate that final builds match design intent and own resolution when they do not.
Benefits
- Quarterly bonus program.
- Customer expansion bonus program.
- Net new customer sales bonus program.
- Fully remote work and flexible hours.
- 20 days of PTO and 13 standard US holidays.
- Two company mental wellness days.
- Health, dental, and vision insurance.
- Health and wellness stipend.
- 401(k) with match, eligible after six months.
- Parental leave and short-term disability.
- Home office equipment provided.
- Professional development budget.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
