Senior Solutions Architect (Pre-Sales)

MongoDB•New York, NY
•$104,000 - $204,000•Hybrid

About The Position

MongoDB is hiring a Senior Solutions Architect for its Pre-Sales organization. The role guides customers in designing and building reliable, scalable systems using MongoDB’s data platform. Solutions Architects work with sales executives and customers ranging from startups to large enterprises, taking technical responsibility for customer success across software design, deployment, and operations, and helping win deals and advance the business. The position is for candidates based in New York City and follows a hybrid working model, with travel of up to 25%. The role involves complex opportunities requiring in-depth evaluation of situations and data. The successful candidate will design scalable applications, systems, and infrastructure; advise customers on MongoDB architecture and optimization; and communicate technical and business value to stakeholders. They will partner with sales teams on account planning, opportunity qualification, pipeline generation, and technical discovery, demonstrations, proofs of value, presentations, sizing, and documentation. The role also includes demand generation, customer relationship development, mentoring, sharing field feedback with product teams, and continued training and professional development. MongoDB offers opportunities to build expertise in its database and Atlas products, hyperscaler services, complementary technologies such as Apache Kafka and Kubernetes, modern architecture practices, and generative AI architectures. The company describes a supportive culture and notes that eligible U.S.-based employees may receive equity, employee stock purchase plan participation, flexible paid time off, parental leave, fertility and adoption assistance, a 401(k), mental health counseling, and health benefits.

Requirements

  • Ideally 8 to 11 years of related experience in a customer-facing role, including 5 to 7 years of pre-sales experience with enterprise software.
  • At least 3 years of professional experience with modern scripting languages such as Python, Node.js, or SQL, and/or popular programming languages such as C/C++, Java, or C#.
  • Experience designing scalable and highly available distributed systems in cloud and on-premises environments.
  • Demonstrated ability to review complex customer application architectures and recommend improvements using technology.
  • Excellent presentation, communication, and interpersonal skills, including the ability to explain complex technical and business concepts to technical and business leaders.
  • Ability to strategize with sales teams, recommend multi-threaded account strategies, align MongoDB and ecosystem resources, and advance mutually beneficial account plans.
  • Ability to travel up to 25%.
  • Bachelor’s degree or equivalent work experience.

Nice To Haves

  • Experience selling databases and/or deploying applications with a major cloud provider.
  • Experience with database programming and data models.
  • Experience in data engineering or AI/ML projects.
  • Experience transforming legacy systems and platforms into modern, scalable, and efficient technology stacks.
  • Understanding of sales methodologies or frameworks such as MEDDPICC or Command of the Message.
  • MongoDB Certification.
  • Cloud Provider Certification.

Responsibilities

  • Design scalable and performant applications, systems, and infrastructure for large software projects using MongoDB.
  • Advise customers on MongoDB architecture patterns and optimization strategies, and communicate business value to relevant stakeholders.
  • Collaborate with sales teams on account planning, opportunity prioritization and qualification, and pipeline generation strategy.
  • Own technical aspects of opportunities, including technical discovery, demonstrations, proofs of value, presentations, sizing, and documentation.
  • Generate demand in the sales territory through technical initiatives and participation in industry trade shows and account-based marketing events.
  • Build strong customer relationships, develop champions, and support customer success and satisfaction.
  • Identify opportunities to improve MongoDB solutions and processes, including relaying field feedback to the product team.
  • Proactively mentor other Solutions Consulting team members.
  • Participate in ongoing training and professional development to stay current on MongoDB products and industry trends.

Benefits

  • Equity for eligible employees.
  • Participation in the employee stock purchase program for eligible employees.
  • Flexible paid time off for eligible employees.
  • 20 weeks of fully paid gender-neutral parental leave for eligible employees.
  • Fertility and adoption assistance for eligible employees.
  • 401(k) plan for eligible employees.
  • Mental health counseling for eligible employees.
  • Access to transgender-inclusive health insurance coverage for eligible employees.
  • Health benefits offerings for eligible employees.
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