Senior Software Engineer - Platform

As a Senior Software Engineer in Platform at PagerDuty, you will play a crucial role in the company's strategic transformation from a product to a platform. Your mission will be to help customers manage various types of real-time urgent work across different functions. You will be responsible for designing and architecting flexible platform building blocks, collaborating with product development teams, and mentoring engineers. Additionally, you will participate in an on-call rotation and work in an agile environment. The ideal candidate will have experience in designing REST APIs, working on distributed systems, and have a drive to achieve results.

• Design and architect the set of flexible platform building blocks that are part of the PagerDuty Platform.
• Create and implement a plan to evolve the existing architecture, micro-services, and larger services into the new platform design.
• Collaborate with product development teams to validate and pressure test the new platform architecture, design, APIs, and user experience.
• Coach and mentor engineers of all experience levels and drive technical excellence within the team.
• Participate in an on-call rotation and use PagerDuty to manage on-call schedules.
• Design, develop, and manage customer-facing SaaS applications and web-based systems.
• Work on highly available distributed systems.
• Design and build REST APIs.
• Have experience with Java, Elixir, Ruby on Rails, Kafka, and React.
• Work in an agile environment with iterative development and fast feedback.
• Have experience with public cloud engineering on AWS, Azure, or GCP platforms.
• Prioritize and execute multiple tasks in a dynamic environment with a results-oriented mindset.
• Play a key role in architecting or building a developer platform (preferred).

• 5+ years designing, developing, and managing customer-facing SaaS applications and web-based systems
• Experience working on highly available distributed systems
• Strong experience in designing and building REST APIs
• Experience in Java, Elixir, Ruby on Rails, Kafka, React
• Experience working in an agile environment with iterative development and fast feedback
• Public cloud engineering on AWS (preferred), Azure, or GCP platforms
• Ability to participate in an on-call rotation
• Drive to get results without letting anything get in the way
• Empathetic and able to clearly communicate thoughts and opinions
• Ability to prioritize and execute multiple tasks in a highly dynamic environment with a results-oriented mindset
• Preferred qualification: Played a key role or contributing role on architecting or building a developer platform

• Competitive salary and company equity
• Comprehensive benefits package from day one
• Flexible work arrangements
• ESPP (Employee Stock Purchase Program)
• Retirement or pension plan
• Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)
• Generous paid vacation time
• Paid holidays and sick leave
• Paid volunteer time off - 20 hours per year
• Bi-annual company-wide hack weeks
• Mental wellness programs
• Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays
• HibernationDuty - a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge