Senior Services Service Coordinator

Union County Ohio • Marysville, OH

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About The Position

The Senior Services Service Coordinator supports and strengthens individuals and families in Union County by conducting client assessments and Adult Protective Services (APS) investigations, developing care plans, coordinating community services, and advocating for older adults. The role includes home visits, periodic client contacts, annual reassessments, documentation in ODAPS and Wellsky, and court testimony. The coordinator also participates in interdisciplinary teams, community outreach, and community boards that affect elder services.

The position requires a bachelor’s degree in a human-services-related field or a combination of education and experience sufficient to perform the duties. The coordinator is expected to communicate effectively, attend work regularly and predictably, and represent the agency positively and professionally while providing appropriate internal and external customer service.

Requirements

• Bachelor’s degree in a human-services-related field, or a combination of education and experience sufficient to perform the duties of the position.
• Good verbal and written communication skills.
• Regular and predictable attendance.
• Consistently represent the agency in a positive and professional manner and provide appropriate internal and external customer service.

Responsibilities

• Conduct home visits and assess clients’ personal and environmental safety, cognitive functioning, and coping skills.
• Investigate Adult Protective Services cases, including face-to-face interviews with involved parties and collateral contacts.
• Develop care plans based on assessments and observations, maintaining elders in the least restrictive setting.
• Make referrals to law enforcement as necessary.
• Complete investigation and assessment activities in accordance with Federal, State, and County policies and procedures and mandated timeframes.
• Document work-related activities in ODAPS and Wellsky within established timeframes.
• Coordinate services with community partners.
• Contact clients periodically to assess needs and confirm that service levels and quality are appropriate.
• Complete annual reassessments.
• Advocate for clients and educate them about available services.
• Complete required reports, including Case Plans and Safety Assessments, and County senior services enrollment forms.
• Attend and testify at court hearings.
• Participate in interdisciplinary team meetings and advocate for least restrictive and safe options for elders.
• Conduct community outreach to educate the public about Senior Sales Tax Levy services and participate on community boards affecting elder services.
• Maintain required licensures and certifications, if any.

Benefits

• Flexible work schedules available after probation.
• 11 paid holidays each year.
• Sick leave accrual beginning on day one, totaling about three weeks per year.
• Health and wellness, dental, and vision insurance programs, with a large percentage paid by Union County.
• OPERS retirement benefit, with 10% paid by the employee and 14% paid by Union County.
• Life insurance at no charge for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior