Senior Services Clerk-Calumet City

Thornton Township • South Holland, IL

2d • Onsite

About The Position

The Calumet City Clerk provides clerical, customer service, food service, and program support for the Senior Services Department. The Clerk assists senior residents, maintains accurate records, supports daily operations, and works at Senior Services events and assigned Township locations.

The role includes assisting visitors and callers, performing office and recordkeeping tasks, helping coordinate programs, preparing and serving food and refreshments, maintaining clean service areas, monitoring supplies, and supporting event setup and breakdown. The Clerk follows department procedures and safety rules and promptly communicates concerns, incidents, and participant needs to departmental management.

Requirements

• High school diploma or GED.
• Previous clerical, customer service, or administrative experience.
• Prior food-handling or food-service experience.
• Strong customer service, communication, organization, recordkeeping, and time-management skills.
• Proficiency with email, Microsoft Word, Excel, and basic office equipment.
• Understanding of safe food handling, cleanliness, and respectful service to senior residents.
• Current food-handler training or certification where applicable to assigned duties; obtain and maintain any credential required by Illinois law and the assigned food-service operation.
• Ability to stand, sit, walk, bend, stoop, reach, and lift or carry up to 25 pounds, with reasonable accommodation.
• Ability to work indoors and outdoors in varying weather conditions, including heat, cold, rain, and wind.
• Availability for assigned Senior Services events, including occasional evenings or weekends as scheduled, and work at multiple Township locations.
• Successful completion of applicable Township pre-employment screening and onboarding.

Nice To Haves

• Experience working with older adults.

Responsibilities

• Greet and assist senior residents, visitors, and callers; respond to inquiries and direct requests appropriately.
• Perform data entry, filing, document preparation, appointment scheduling, and general office support.
• Maintain accurate participant, attendance, service, and program records while safeguarding confidential information.
• Assist with registration, check-in, check-out, and coordination of Senior Services programs and activities.
• Prepare, handle, serve, and distribute food and refreshments using safe food-handling and sanitation practices.
• Clean and sanitize food-preparation, serving, dining, and event areas; properly store supplies and food items.
• Monitor food, office, and program supplies; report inventory shortages and assist with restocking.
• Provide setup, breakdown, and on-site support at Senior Services events, including indoor and outdoor activities.
• Work at assigned Senior Services events and different Township sites as operationally required.
• Assist with deliveries, distribute materials, and safely move event supplies and equipment.
• Follow department procedures, workplace safety rules, and instructions from the designated supervisor.
• Communicate service concerns, incidents, and participant needs promptly to departmental management.

Benefits

• Part-time employees receive paid leave and other benefits in accordance with applicable Township policy and plan eligibility.
• Employee Assistance Program (EAP) access and other coverage are subject to applicable eligibility requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED