Merchandise Manager Calumet City

Five Below•Calumet City, IL
•Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, displays, store opening and closing, associate activities, and store operations as Manager on Duty when needed. The role supports associate onboarding and training, drives sales and controls expenses, and executes merchandising plans and inventory integrity processes in accordance with company guidelines. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

  • High school graduate or equivalent.
  • Minimum 2 years of management experience.
  • Excellent verbal and written communication skills.
  • Ability to multitask.
  • Creative thinking.
  • Ability to maintain composure under pressure.
  • At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
  • Ability to work a flexible schedule, including day, evening, weekend, and potentially overnight shifts, and travel as required.
  • Ability to identify and discern email and printed instructions concerning merchandise layouts, associate schedules, and standard operating procedures.
  • Ability to remain in a stationary, upright position for 80% of the time.
  • Ability to frequently operate a cash register; move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet; climb ladders; kneel, bend, twist, and stoop; communicate accurately with customers and coworkers; and move across the sales floor and between the sales floor and stock room.

Nice To Haves

  • College experience preferred.

Responsibilities

  • Oversee receiving, unpacking, and organizing new stock so items are placed on the sales floor efficiently.
  • Manage the setup and maintenance of displays, accurate signage, promotions, resets, and seasonal updates according to corporate guidelines.
  • Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
  • Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
  • Help oversee associates' daily activities and ensure effective performance and excellent customer service.
  • Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
  • Drive store sales and control expenses by optimizing merchandising, staff performance, and customer service.
  • Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials updated.
  • Ensure execution of the company Inventory Integrity process.
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