Merchandise Manager - Ford City

Five Below • Chicago, IL

5d • Onsite

About The Position

The Merchandise Manager oversees merchandise receiving, stocking, displays, promotional signage, and execution of corporate merchandising and inventory-integrity processes. The role also supports store operations, including opening and closing, serving as Manager on Duty when needed, overseeing associates, supporting training, and driving sales while controlling expenses. The position requires a flexible schedule that may include day, evening, weekend, and overnight shifts, as well as travel when required.

Requirements

• High school graduate or equivalent.
• Minimum 2 years of management experience.
• Excellent verbal and written communication skills.
• Ability to multitask.
• Creative thinking.
• Ability to maintain composure under pressure.
• At least 18 years old and able to perform the essential job functions in compliance with applicable federal, state, and local laws.
• Ability to work a flexible schedule, including days, evenings, weekends, and potentially overnight shifts; travel may be required.
• Ability to identify and discern email and printed instructions regarding merchandise layouts, associate schedules, and standard operating procedures.
• Ability to meet the physical demands described for the role, including operating a cash register, handling merchandise up to 25 lbs, using ladders, frequently changing position, moving around the store, and remaining stationary and upright for 80% of the time.

Nice To Haves

• College experience preferred.

Responsibilities

• Oversee receiving, unpacking, and organization of new stock so merchandise is placed on the sales floor efficiently.
• Manage displays for assigned store sections, maintaining accurate signage and highlighting promotions in accordance with corporate guidelines for resets and seasonal updates.
• Manage store opening and closing procedures, including securing cash, locking doors, setting alarms, and preparing for daily operations.
• Act as Manager on Duty when needed, taking responsibility for store operations, staff management, customer service, and urgent issues.
• Help oversee daily associate activities and support excellent customer service.
• Support associate onboarding and ongoing training in store policies, product knowledge, and operational procedures.
• Drive store sales and control expenses by optimizing merchandising, associate performance, and customer service.
• Execute the market plan by arranging products and signage according to corporate guidelines and keeping promotional materials properly displayed and updated.
• Ensure execution of the company Inventory Integrity process.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED