Senior ServiceNow HRSD Developer supporting Nvidia

Sustainable Talent•Santa Clara, CA

3d•Hybrid

About The Position

Sustainable Talent is partnering with NVIDIA to hire a Senior ServiceNow HR Service Delivery (HRSD) Developer for a full-time, W-2 contract role based in Santa Clara, California, with a hybrid work arrangement. The position offers $70–$105 per hour, full benefits, and PTO. The developer will lead the design, architecture, development, and deployment of scalable HR solutions on the ServiceNow platform, serving as a technical lead for HRSD initiatives. The role partners with global HR stakeholders, IT teams, and vendors to improve employee experiences and transform HR processes. The successful candidate will bring deep expertise in ServiceNow HRSD, HR system integrations, and platform architecture. They will provide technical leadership, recommend best practices, and ensure solutions are scalable, maintainable, secure, and aligned with enterprise standards. The role also contributes to the future roadmap for AI-enabled HR service delivery, including solutions that use ServiceNow Now Assist, AI Agents, and generative AI capabilities.

Requirements

Bachelor's degree in Computer Science, Information Systems, or a related field.
At least 5 years of experience in ServiceNow development and administration, including significant experience with HR Service Delivery (HRSD).
Proven expertise architecting, designing, and implementing HRSD solutions, HR profile management, integrations, and process automation.
Strong experience implementing and supporting HR service processes, including onboarding, offboarding, employee transitions, case management, and knowledge management.
Hands-on experience in multi-instance ServiceNow environments, including Dev, Test, Stage, and Production.
ServiceNow HRSD certification.
Strong proficiency in JavaScript, HTML, CSS, XML, and JSON for ServiceNow development.
Experience designing and implementing integrations between ServiceNow and enterprise HR applications such as Workday, Cornerstone, and vendor management systems.
Strong understanding of HR processes, workflows, and employee service delivery best practices.
Experience collaborating with global stakeholders across multiple time zones.
Excellent communication, problem-solving, stakeholder management, and collaboration skills.
Ability to work independently, drive initiatives forward, and operate effectively in a fast-paced environment.

Nice To Haves

ServiceNow Certified Application Developer (CAD) and/or Certified System Administrator (CSA).
Experience with Integration Hub, REST APIs, Graph APIs, and enterprise integration patterns.
Experience implementing ServiceNow Now Assist, AI Agents, Virtual Agent, or other generative AI capabilities within ServiceNow.
Experience leveraging AI coding assistants and adapting AI-generated or SPP vibe-coded solutions into scalable, maintainable ServiceNow implementations.
Experience working in large, global enterprise environments.
Experience mentoring developers and providing technical leadership for ServiceNow programs.

Responsibilities

Architect, design, develop, and configure scalable ServiceNow HRSD solutions, including Case and Knowledge Management, Employee Service Center, Onboarding, Offboarding, and Lifecycle Events.
Serve as the technical lead for HRSD initiatives, guiding solution design, architecture decisions, technical feasibility, and implementation strategy.
Partner with global HR and IT stakeholders to analyze business needs and define technical solutions aligned with best practices and long-term strategy.
Design and implement integrations between ServiceNow HRSD and enterprise HR systems, coordinating with system owners to ensure reliable, scalable solutions.
Collaborate with IT partners on issues and enhancements that affect the broader ServiceNow platform, ensuring alignment with enterprise governance, security, and system architecture.
Develop efficient workflows using Flow Designer, Business Rules, UI Policies, Integration Hub, and ServiceNow APIs.
Design, develop, and implement AI-enabled HR service delivery solutions using ServiceNow Now Assist, AI Agents, and other generative AI capabilities.
Assess the long-term scalability and sustainability of proposed solutions and recommend approaches that balance business needs with platform best practices.
Perform unit testing to validate solution quality and functionality.
Coordinate system testing and user acceptance testing with stakeholders and end users.
Troubleshoot and resolve HRSD-specific issues, working with IT partners on broader platform concerns.
Maintain technical documentation for configurations, solutions, integrations, and deployments.
Facilitate knowledge transfer and mentor team members on ServiceNow development standards, architecture patterns, and platform best practices.
Stay current on ServiceNow product innovations, AI capabilities, and HR technology trends, and identify opportunities to improve employee experience and operational efficiency.