Senior Scheduler (Full-time, Days)

Rochester Regional Health

6d • $18 - $21 • Onsite

About The Position

As a Senior Scheduler, you will use strong organization and management skills to coordinate scheduling and maintain services throughout the system. The position is in the Bariatrics department at Rochester Regional Health in Rochester, New York, and is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week.

Requirements

• Strong analytical, computer, organizational, customer service, and communication skills.

Nice To Haves

• Knowledge of IDX and CCS is beneficial for transportation departments.
• A bachelor’s degree in business, social sciences, human resources, or an equivalent qualification is preferred; an equivalent combination of education and experience will be considered.
• Three or more years of relevant healthcare experience preferred.

Responsibilities

• Manage incoming calls, greet customers, take messages, sort and distribute incoming mail, review patient letters for accuracy, prepare outgoing mail for the mailroom, communicate problems related to scheduling practices, and ensure calls are forwarded to the answering machine or alternate phone numbers as needed.
• Coordinate surgical scheduling for multiple physicians, including pre-admission history and physicals, diagnostic procedures, and in-house procedures; train others on scheduling.
• Schedule timely and efficient transportation for patients to skilled nursing facilities, rehabilitation facilities, or their home addresses as needed.
• Coordinate and maintain scheduling requirements for Interpreter Services Department interpreters, vendors, and Rochester Regional Health patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed