Senior Scheduler(Full-Time, Days)

Rochester Regional Health

3d • $18 - $21 • Onsite

About The Position

The Senior Scheduler uses strong organization and management skills to coordinate scheduling and maintain services throughout the system. The role is based in the Gastroenterology department at the Joseph C. Wilson Multicultural Medical Building in Rochester, New York. The schedule is 8:00 a.m. to 4:30 p.m.

Requirements

• Three or more years of relevant healthcare experience.
• Strong analytical, computer, organizational, customer service, and communication skills.
• An equivalent combination of education and experience may be considered in lieu of a degree.

Nice To Haves

• Knowledge of IDX and CCS is beneficial for transportation department roles.

Responsibilities

• Manage incoming calls, greet customers, take messages as necessary, and sort and distribute incoming mail.
• Review patient letters for accuracy and ensure outgoing mail is ready for the mailroom.
• Communicate problems related to scheduling practices.
• Answer phones and ensure calls are forwarded to the answering machine or alternate phone numbers as appropriate.
• Coordinate surgical scheduling for multiple physicians, including pre-admission history and physicals, diagnostic procedures, and in-house procedures.
• Train others on scheduling.
• Schedule timely and efficient transportation for patients to skilled nursing facilities, rehabilitation facilities, or their home addresses as needed.
• Coordinate and maintain scheduling requirements for Interpreter Services Department interpreters, vendors, and Rochester Regional Health patients.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed