Senior SAP E2Open Operations Support Engineer

Cynet Systems • San Jose, CA

5d

About The Position

We are seeking a senior, hands-on SAP/E2Open Operations Engineer focused on daily production triage, incident resolution, and technical system maintenance. The role directly configures, monitors, and troubleshoots integration pipelines between SAP and E2Open to maintain live workflows without disruption. The position supports operational systems in semiconductor or silicon manufacturing environments and is based in the United States, which is preferred to align with regional operations and IT support windows.

Requirements

• At least 8 years of hands-on technical configuration and support experience in SAP supply chain modules (PP, MM, SD) and supply chain integration platforms, specifically E2Open.
• Strong background in semiconductor or silicon manufacturing operations, including understanding wafer fab data structures, fab-to-supplier messaging, and manufacturing execution touchpoints.
• Deep working knowledge of SAP IDocs, PI/PO or CPI, APIs, Web Services, and database querying or scripting with SQL.
• Ability to read and troubleshoot message mappings and translation scripts.
• Proactive approach and demonstrated ability to directly solve complex technical and data synchronization problems in high-pressure manufacturing environments.

Responsibilities

• Lead investigation, debugging, and resolution of L2 issues in SAP (PP, MM, SD, or QM) and E2Open.
• Inspect IDocs, error logs, queues, and payload structures to resolve broken interfaces.
• Configure, test, and deploy workflow adjustments, master data updates, mapping changes, and interface enhancements in SAP and E2Open.
• Monitor daily data feeds, EDI/API transmissions, and batch jobs between internal ERP systems and external silicon foundries or suppliers, and proactively remediate pipeline failures.
• Perform hands-on root-cause analysis of recurring operational failures, use scripts or SQL queries to investigate data discrepancies, and implement permanent code or configuration fixes.
• Develop and improve technical runbooks, automated alert scripts, and diagnostic tools to streamline future triage.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed