Senior Salesforce Administrator

Unity Technologies SF•New York, NY

4d•Hybrid

About The Position

Unity's Salesforce GTM Tech team builds and scales the Salesforce platform supporting cross-functional go-to-market initiatives across Sales, Marketing, Customer Success, and their supporting teams. The Senior Salesforce Administrator will join the team in Unity's New York City office, applying deep administration expertise and a technical mindset to design scalable automation and data models, establish standards, and partner with analysts, developers, and go-to-market leaders to turn complex requirements into lasting CRM solutions. Initially, the role shares responsibility for platform health and reliability and, over time, helps shape the Salesforce roadmap supporting Unity's growth. This is a hybrid role based in the New York City office, with an expectation of working in the office three days per week. Relocation support and work visa or immigration sponsorship are not available. The posted base salary ranges by location zone: Zone A, $91,700–$137,500; Zone B, $103,600–$155,400; and Zone C, $116,400–$174,600 gross USD. The role may also be eligible for equity awards and company incentive plans. Final compensation depends on factors including geographic location, experience, professional background, and skill set. Unity offers eligible team members benefits that may vary by country and employment status. Listed offerings include comprehensive health, life, and disability insurance; commute subsidy; employee stock ownership; retirement or pension plans; vacation and personal days; new-parent leave and family-care programs; office food and snacks; mental health and wellbeing support; Employee Resource Groups; a global Employee Assistance Program; training and development programs; and volunteering and donation matching. Unity is an equal opportunity employer and provides an accommodation process for candidates with disabilities. The position requires sufficient English proficiency for frequent professional verbal and written communication with colleagues and partners worldwide.

Requirements

Deep, hands-on experience administering and configuring Salesforce in a complex, enterprise-scale organization.
Knowledge of Salesforce data models, security models—including organization-wide defaults, sharing rules, and permission set groups—and governor limits.
Advanced Flow Builder skills, including complex record-triggered flows, subflows, and fault handling, and the ability to judge when automation should move to code.
Background implementing lead-to-cash processes, including CPQ and billing platforms integrated with Salesforce.
Experience owning go-to-market application integrations and configuration.
Experience managing deployments end to end, including sandbox strategy, data migration tools, and deployment tools.
Track record handling support requests in a ticket-based queue while balancing user fixes and longer-term project work.
Ability to work autonomously in ambiguous situations, drive alignment across teams, and clearly explain technical trade-offs to senior business partners.
Sufficient knowledge of English for frequent and regular professional verbal and written communication with colleagues and partners worldwide.

Nice To Haves

Experience developing in Apex, including triggers, classes, and test classes, and Lightning Web Components.
Experience with Zuora CPQ or other quote-to-cash tools integrated with Salesforce.
Hands-on involvement in consolidating multiple Salesforce organizations, including data model alignment, data cleansing, and data migration.
Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Platform Developer I.
Comfort with SOQL and experience with integrations, APIs, or Git-based CI/CD workflows.
Experience with tools such as Outreach, ZoomInfo, HG Insights, and Clari.
Experience with deployment tools such as Gearset and Copado.

Responsibilities

Support configuration, the security model, and overall health of the enterprise Salesforce organization; act as the escalation point for complex administration and automation issues.
Triage and resolve Salesforce support requests from go-to-market users, identify root causes of recurring issues, and implement lasting fixes.
Design and build scalable declarative solutions, including flows, custom objects, validation rules, and dynamic Lightning pages, while maintaining long-term maintainability.
Partner with business systems analysts, developers, and stakeholders across Sales, Marketing, Customer Success, and revenue operations to turn workflows into well-designed solutions and recommend simpler approaches when appropriate.
Define and uphold administration best practices for flows, deployments, release and sandbox governance, data quality, and documentation.
Review solution designs with the broader team and assess Salesforce releases for features the business should adopt.
Contribute to Salesforce platform health and reliability and help shape the Salesforce roadmap over time.

Benefits

Comprehensive health, life, and disability insurance
Commute subsidy
Employee stock ownership
Competitive retirement or pension plans
Generous vacation and personal days
Leave and family-care programs supporting new parents
Office food and snacks
Mental health and wellbeing programs and support
Employee Resource Groups
Global Employee Assistance Program
Training and development programs
Volunteering and donation matching program
Potential eligibility for equity awards and company incentive plans, such as annual discretionary bonuses or sales commissions