Senior Salesforce Administrator

Unity Technologies•New York, NY

8h•$91,700 - $174,600•Hybrid

About The Position

Unity's Salesforce GTM Tech team builds and scales the Salesforce platform supporting go-to-market initiatives across Sales, Marketing, Customer Success, and related teams. The Senior Salesforce Administrator will combine advanced administration expertise with a technical mindset to design scalable automation and data models, establish standards, and partner with business systems analysts, developers, and go-to-market leaders to turn complex requirements into sustainable CRM solutions. Initially, the role shares responsibility for platform health and reliability; over time, it will help shape the Salesforce roadmap supporting Unity's sales and growth. This is a hybrid role based in Unity's New York City office, with an expectation of working onsite three days per week. Relocation assistance and work visa or immigration sponsorship are not available.

Requirements

Deep, hands-on experience administering and configuring Salesforce in a complex, enterprise-scale org, including its data model, security model (organization-wide defaults, sharing rules, and permission set groups), and governor limits.
Advanced Flow Builder skills, including complex record-triggered flows, subflows, and fault handling, and the ability to judge when automation should move to code.
Background implementing lead-to-cash processes, including CPQ and billing platforms integrated with Salesforce.
Experience owning go-to-market application integrations and configuration with tools such as Outreach, ZoomInfo, HG Insights, and Clari.
Experience managing deployments end to end, including sandbox strategy, data migration tools, and deployment tools such as Gearset and Copado.
Track record handling support requests in a ticket-based queue while balancing quick user fixes with longer-term project work.
Ability to work autonomously in ambiguous situations, align teams, and clearly explain technical trade-offs to senior business partners.
Sufficient English proficiency for professional verbal and written communication with colleagues and partners worldwide.

Nice To Haves

Experience developing in Apex, including triggers, classes, and test classes, and with Lightning Web Components.
Experience with Zuora CPQ or other quote-to-cash tools integrated with Salesforce.
Hands-on involvement consolidating multiple Salesforce orgs, including data model alignment, data cleansing, and data migration.
Salesforce certifications such as Administrator, Advanced Administrator, Platform App Builder, or Platform Developer I.
Comfort with SOQL and experience with integrations, APIs, or Git-based CI/CD workflows.

Responsibilities

Support configuration, the security model, and overall health of the enterprise Salesforce org, serving as the escalation point for complex administration and automation issues.
Triage and resolve Salesforce support requests from go-to-market users, identify root causes of recurring issues, and implement lasting fixes.
Design and build maintainable, scalable declarative solutions using Flow, custom objects, validation rules, and dynamic Lightning pages.
Partner with business systems analysts, developers, and stakeholders across Sales, Marketing, Customer Success, and revenue operations to design solutions for go-to-market workflows and recommend simpler alternatives when appropriate.
Define and uphold administration best practices for flow standards, deployments, release and sandbox governance, data quality, and documentation.
Collaborate with the broader team to review solution designs and evaluate Salesforce releases for features the business should adopt.
Help shape the Salesforce roadmap supporting how Unity sells and grows.

Benefits

Comprehensive health, life, and disability insurance.
Commute subsidy.
Employee stock ownership.
Competitive retirement or pension plans.
Generous vacation and personal days.
Leave and family-care programs supporting new parents.
Office food and snacks.
Mental health and wellbeing programs and support.
Employee Resource Groups.
Global Employee Assistance Program.
Training and development programs.
Volunteering and donation matching program.
The role may be eligible for equity awards and participation in company incentive plans, such as annual discretionary bonuses or sales commissions.