Senior Salesforce Administrator
About The Position
The Senior Salesforce Administrator is a hands-on senior member of Foundation Software’s Salesforce team. The role helps design, build, deploy, and support scalable, maintainable Salesforce solutions across business processes. The administrator collaborates with other Salesforce administrators, Business Analysts, and stakeholders to understand business needs, refine requirements, evaluate technical feasibility, identify risks and dependencies, and make sound solution decisions. The position configures Salesforce, builds complex declarative automation, supports projects and enhancements, troubleshoots production issues, assists with integrations, deploys changes across sandbox and production environments, and contributes to the Salesforce support queue as capacity allows. It also provides technical guidance through mentoring, peer review, collaboration, documentation, and knowledge sharing, while proactively identifying technical debt, platform risks, and opportunities for improvement.
Requirements
- At least 7 years of hands-on Salesforce Administration experience.
- Salesforce Administrator Certification.
- Advanced experience with Salesforce Flow and complex declarative automation.
- Strong knowledge of Salesforce data modeling, platform capabilities, governor limits, and declarative architecture.
- Strong knowledge of Salesforce security, including permission sets, permission set groups, profiles, roles, sharing, object-level security, and field-level security.
- Experience designing and delivering scalable Salesforce solutions across multiple business processes.
- Strong troubleshooting and root-cause analysis skills.
- Experience supporting Salesforce integrations and external systems.
- Experience managing changes across Salesforce sandbox and production environments.
- Strong Salesforce data-management and data-quality skills.
- Ability to analyze business requirements and identify technical considerations, dependencies, and potential downstream impacts.
- Strong communication, collaboration, and problem-solving skills.
- Ability to balance project work, enhancements, and operational support in a changing environment.
Nice To Haves
- Platform App Builder and/or additional Salesforce certifications.
- Experience with Experience Cloud.
- Experience with data management tools such as DemandTools.
- Experience supporting a complex Salesforce environment with multiple business processes, products, and integrations.
- Exposure to Salesforce DevOps practices, source control, or modern deployment tooling.
- Experience mentoring or providing technical guidance to other Salesforce administrators.
Responsibilities
- Collaborate with the Salesforce team and Business Analysts to design scalable, maintainable Salesforce solutions.
- Contribute to solution design discussions by identifying risks, dependencies, downstream impacts, and alternative approaches.
- Configure, test, deploy, and support solutions for Salesforce projects, enhancements, and user stories.
- Design and build complex automation using Salesforce Flow and other declarative platform capabilities.
- Partner with Business Analysts to refine requirements, identify gaps, evaluate technical feasibility, and recommend solutions.
- Troubleshoot complex Salesforce issues involving automation, security, data, integrations, and platform configuration.
- Participate in the Salesforce support queue and assist with administrative requests, incidents, data issues, access requests, and operational needs.
- Evaluate Salesforce configurations and automation to identify technical debt and opportunities for improvement.
- Contribute to data model and security design and help maintain appropriate access controls and data integrity.
- Evaluate the potential impact of changes across business processes, automation, integrations, and Salesforce functionality.
- Prepare and deploy Salesforce changes through sandbox and production environments using change sets.
- Participate in peer review, testing, and post-deployment validation.
- Document technical solutions and contribute to team knowledge sharing.
- Mentor and provide technical guidance to other Salesforce administrators.
- Identify platform risks and opportunities for improvement and bring recommendations to the team.
Benefits
- Manicures and pedicures in the office.
- Gas cards.
- Laundry services.
- Monthly happy hour.
- Workout facility.
- Fitness classes.
- Free personal training.
- Game room with table tennis, foosball, and video game systems.
- Full kitchen.
- Free coffee, soft drinks, and snacks.
- Work-life balance.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
