Senior Salesforce Administrator

Loopio

1d • Remote

About The Position

Loopio is hiring a Senior Salesforce Administrator to join its Revenue Operations team. The role owns the administration, configuration, and optimization of Salesforce and other key revenue systems, aligning scalable technical solutions with business objectives. The administrator partners with stakeholders across Sales, Marketing, Customer Experience, and IT; provides technical support; leads operational improvement projects and releases; and serves as an organizational subject matter expert and trusted advisor on Salesforce. The position reports to the Senior Manager, Revenue Operations. This is an existing vacancy.

Loopio is a remote-first workplace. The company hires in Canada (British Columbia and Ontario), London, UK, and specified regions of India (Gujarat, Maharashtra, and Bengaluru). Most employees in Ontario and British Columbia work remotely within a 300 km radius of Toronto or Vancouver, respectively. Optional coworking spaces are available in downtown Toronto and Vancouver. The role collaborates virtually across the UK, India, and North America, with core sync hours and focus time, and asynchronous collaboration is encouraged.

Loopio describes its culture as supportive, collaborative, and focused on learning and growth. The company encourages experimentation with AI and automation, and offers health and wellness benefits, professional mastery learning support, remote-work equipment and subsidies, and employee connection opportunities.

Requirements

• At least 4 years of experience in sales or revenue operations, managing or administering technology for a go-to-market team.
• Salesforce Administration certification.
• Demonstrated ability to independently own a system or portfolio of projects from discovery through post-launch.
• Strong analytical and problem-solving skills, including structuring analytical questions and delivering decision-supporting insights.
• Ability to work independently through ambiguity in a fast-paced environment.
• Excellent time-management and organizational skills.
• Excellent verbal and written communication skills, including the ability to explain technical concepts in plain language to non-technical stakeholders.

Nice To Haves

• Additional Salesforce certifications are considered a strong asset.
• Experience with sales tools such as LeanData, Outreach, or Gong.
• Previous experience in a SaaS organization.

Responsibilities

• Partner with stakeholders across Sales, Marketing, Customer Experience, and IT to identify, define, and validate business needs, then translate them into scalable technical solutions.
• Independently own the configuration, administration, and optimization of key revenue systems, primarily Salesforce, and related workflows.
• Provide day-to-day technical support to revenue teams through help desk tickets, identify recurring request patterns, and address root causes.
• Define, scope, test, and implement revenue operations improvement projects; manage concurrent projects, establish timelines, and lead release management for large-scale updates.
• Identify gaps in workflows, processes, and the technology stack, and design automated and re-engineered solutions that reduce manual work and improve consistency across go-to-market teams.
• Design reports and dashboards that give go-to-market stakeholders visibility into workflows and outcomes, and use data to quantify process gaps and support proposed improvements.
• Create and maintain process and technical documentation, and develop enablement resources such as guides, standard operating procedures, and training sessions.
• Collaborate with Revenue Operations colleagues to deliver end-to-end solutions supporting go-to-market strategy objectives.
• Evaluate platform features and best practices, recommend improvements, and share learnings with peers.
• Serve as an organizational Salesforce subject matter expert and trusted advisor.

Benefits

• Health and wellness benefits beginning on the first day of employment.
• Professional mastery allowance for learning and development.
• Remote-work setup including a MacBook laptop, monthly phone and internet subsidy, and work-from-home budget.
• Flexible coworking locations in Ontario and British Columbia.
• Ongoing manager feedback and regular one-on-one meetings.
• Structured sales onboarding during the ramp period.
• Employee Resource Groups, town halls, AMAs, and quarterly celebrations.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed