Senior Sales Specialist

Dow•Midland, MI

About The Position

Dow Polyurethanes is hiring a Senior Sales Specialist to support its Polyurethanes Systems business. The preferred location is Marietta, Georgia; Midland, Michigan, Houston, Texas, or Collegeville, Pennsylvania may also be considered. The specialist will engage customers to understand their needs and drive innovation in targeted specialty market segments, generating customer value and an exceptional customer experience. The role calls for technical aptitude to understand customer manufacturing processes and apply Dow formulation knowledge, along with the ability to build trust, credibility, and strong relationships with customer and internal stakeholders. Travel of up to 50% is required. Relocation assistance is not available. Applicants for this U.S.-based position must be legally authorized to work in the United States; visa sponsorship or support is not available.

Requirements

Bachelor's degree or relevant military experience at or above U.S. E5, Canadian Petty Officer 2nd Class, or Sergeant rank.
At least 3 years of relevant work experience.
Ability to travel up to 50%.
Ability to work legally in the United States; visa sponsorship or support is not available.
Strong business acumen and ability to work cross-functionally with stakeholders.
Ability to build trust, balance customer needs with business objectives, resolve conflicts professionally, and pursue mutually beneficial outcomes.
Proficiency in CRM, DSR, OMP, SmartPrice, and Microsoft Office.
Fluency in English and strong written and verbal communication skills.
Strong organizational skills and ability to multitask.
Strong initiative, ownership, accountability, passion, and proactive working attitude.
Strong listening, sales, and negotiation skills.

Responsibilities

Meet and exceed volume and variable margin targets in alignment with regional marketing strategies.
Lead and coordinate customer relationships at multiple levels, including Purchasing, Technical, Marketing, and C-suite stakeholders.
Connect and cultivate cross-Dow and customer relationships to grow business and improve customer experience.
Build relationships with internal and external stakeholders, demonstrate influential leadership, become a trusted customer consultant and advisor, and advocate internally for customer needs.
Create and share strategic account plans in CRM with key stakeholders to drive business growth.
Facilitate Voice of Customer activities with Marketing and Technical teams to understand customer and value-chain needs and identify opportunities for growth, innovation, and collaboration.
Collect and use market intelligence and customer feedback to shape sales and marketing plans and provide accurate business forecasts in OMP.
Lead or conduct negotiations and implement price changes and contracts.
Use CRM, DSR, CMT, OMP, and Smart Pricing at an expert level; document call reports and selling opportunities in CRM.
Share learning opportunities and best practices across the organization.

Benefits

Equitable, market-competitive base pay and bonus opportunity, with locally relevant incentives.
Programs supporting physical, mental, financial, and social well-being.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources.
Employee stock purchase programs, subject to location availability.
Student Debt Retirement Savings Match Program in the United States.
Medical and life insurance packages, with travel insurance available in certain locations.
Training, mentoring, work experiences, community involvement, and team-building opportunities.
Role-based workplace flexibility.
Competitive yearly vacation allowance.
Paid time off for new parents, including adoptive and foster parents.
Paid time off to care for sick or injured family members.
Paid time off for volunteering and Employee Resource Group participation.
Wellbeing Portal for Dow employees.
On-site fitness facilities, subject to location availability.
Employee discounts, including online shopping, cinema tickets, and gym memberships.
Some locations may offer transportation allowances, meal subsidies or vouchers, and carbon-neutral transportation incentives.