Senior Sales Specialist

REI (Recreational Equipment Inc.)•King of Prussia, PA

19d

About The Position

REI is seeking a Senior Store Sales Specialist to represent the Co-op and engage daily with REI members and customers. The role requires extensive knowledge of products, equipment, assortments, and services, and initiative to guide Retail Sales Specialists. The position supports store sales and service, merchandising, inventory accuracy, and staff development while contributing to REI’s values and inclusive culture.

Requirements

Retail sales and customer service experience is preferred.
Availability to work a flexible schedule.
Communicates and builds relationships inside and outside the organization.
Is open to feedback and other viewpoints in support of the business.
Uses business understanding, innovative thinking, and sound judgment to solve problems.
Makes recommendations by combining information from various sources.
Produces quality work by setting effective goals and priorities.
Organizes and uses resources to meet deadlines and keeps others informed about plans and progress.
Engages and influences others to accomplish organizational goals.
Brings passion and an authentic self to work.

Nice To Haves

Retail sales and customer service experience.

Responsibilities

Participate in REI Sales and Service Training to drive sales.
Prepare the store by stocking, coordinating the stocking process, and handling merchandise.
Adjust visual presentations to reflect inventory levels, new products, and promotions.
Monitor inventory accuracy, price accuracy, and product stock levels.
Train and mentor new staff.
Partner with Department Managers to achieve goals and daily expectations.
Engage with REI members and customers and provide product, equipment, assortment, and service knowledge.