Sales Operations Senior Manager

Accenture•St. Louis, MO

6d•$112,900 - $245,600

About The Position

Accenture is seeking an experienced Senior Sales Operations Manager to drive operational excellence and own critical revenue processes. The role optimizes the go-to-market (GTM) technology stack, streamlines operations, and delivers actionable insights to align Sales, Marketing, Customer Success, and FP&A. The manager executes strategic initiatives, strengthens data-driven decision-making, and facilitates cross-functional collaboration. The role leads strategic revenue operations, including GTM strategy, KPIs, annual planning, compensation plans, headcount forecasting, and pipeline analysis. It owns the GTM technology stack and Salesforce product vision, strategy, and roadmap; manages vendor relationships and contracts; and prioritizes development backlogs. The manager oversees Salesforce as the system of record, forecasting and pipeline management, deal desk and CPQ operations, pricing and discount approvals, analytics and reporting, data integrity, and continuous improvement. Accenture describes itself as a global professional services company with approximately 791,000 people serving clients in more than 120 countries. It offers medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. Salary ranges vary by listed U.S. location. The posting is anticipated to remain open until 11/01/2026.

Requirements

At least 7 years of experience in Revenue Operations or Sales/Sales Operations.
At least 4 years of experience in Salesforce administration and ecosystem tools.
At least 4 years of experience in analytics or analytics tools such as Excel, Tableau, or SQL.

Nice To Haves

Strong understanding of GTM strategies, SaaS metrics, and operational frameworks.
Exceptional communication and project management skills, with the ability to drive alignment and execution.
Demonstrated success executing large-scale operational initiatives and delivering measurable results.

Responsibilities

Develop and execute GTM strategies, including pricing, packaging, segmentation, and territory planning.
Establish and maintain KPIs aligned with organizational goals and operational execution.
Contribute to annual planning, including compensation plans, headcount forecasting, and pipeline analysis.
Own the GTM technology stack, including Salesforce, LinkedIn Sales Navigator, Apollo.io, Orum, and CPQ tools.
Define and maintain the Salesforce product vision, strategy, and roadmap in alignment with business goals.
Manage Salesforce and third-party vendor relationships, including contracts, licensing, and technical requirements.
Prioritize development backlogs according to business impact, stakeholder input, and feasibility.
Gather and refine business requirements with stakeholders and ensure cross-team alignment.
Serve as the main point of contact for operational initiatives, providing guidance and strategic insights.
Facilitate stakeholder meetings to align priorities and identify process optimization opportunities.
Manage Salesforce as the system of record, ensuring data hygiene and alignment with FP&A metrics.
Oversee forecasting and pipeline management, using analytics to generate actionable insights.
Manage deal desk operations, including CPQ development, pricing strategies, and discount approvals.
Create and maintain dashboards and reporting structures that provide real-time insights into KPIs and revenue trends.
Deliver data-driven recommendations to executives and Boards to inform strategic decisions.
Ensure data integrity across systems and alignment between CRM and FP&A platforms.
Monitor industry trends, Salesforce updates, and emerging technologies to improve operational capabilities.
Recommend and implement third-party tools and solutions that complement the existing technology stack.
Promote continuous improvement through feedback loops and iterative enhancements.