Senior Sales Manager

Hersha Hospitality Management LP•San Jose, CA

14d

About The Position

Manage hotel accounts to achieve guest satisfaction, solicit past and new business, and ensure revenue goals are achieved or exceeded. The role involves leading and supporting associates, selling all facets of the hotel, managing customer accounts, coordinating account services across departments, and developing client relationships. The position requires local travel to client locations and competition, as well as representing the hotel at trade shows. The stated growth path is Property Director of Sales, Area Director of Sales, and Regional Director of Sales.

Requirements

Proven track record in sales.
Associate’s or Bachelor’s degree in Hospitality or a related industry preferred.
Previous hospitality sales experience preferred.

Nice To Haves

Associate’s or Bachelor’s degree in Hospitality or a related industry.
Previous hospitality sales experience.

Responsibilities

Interview, select, train, schedule, coach, and support associates, ensuring they perform according to established brand or hotel standards and HHM core values.
Maximize revenue by selling all facets of the hotel to previous, current, and potential clients.
Use professional sales techniques to negotiate terms and conditions that satisfy customer requirements.
Manage accounts and ensure solicitation and closing activities are completed and documented.
Coordinate participation across departments in servicing accounts.
Maintain relationships with key hotel accounts to increase customer satisfaction and account revenue.
Develop and deliver persuasive verbal sales presentations to prospective clients.
Communicate and leverage hotel benefits to close sales opportunities.
Travel locally to conduct outside calls, promote the hotel, and review competition.
Represent the hotel at trade shows.
Perform other duties as requested by management.