Senior Sales Manager

Puttshack•Houston, TX

13d•Onsite

About The Position

The Senior Sales Manager drives revenue for on-site events by managing the full sales cycle, from prospecting through closing, and partnering with the on-site operations team to deliver seamless guest experiences. The role manages key accounts, expands local corporate and social business, and analyzes performance to refine sales strategy. Success is measured by revenue growth, event profitability, guest satisfaction, and retention. The position requires hospitality or event sales experience, proven quota attainment, strong negotiation and presentation skills, CRM proficiency, and the ability to lead.

Requirements

Prior experience as a Director of Sales or Sales Manager in a high-volume restaurant, hotel, or entertainment environment with $2M+ in annual event revenue.
5–7+ years of event sales experience.
Ability to work collaboratively across multiple departments and to coach, mentor, and develop a team.
Knowledge of local businesses and the existing client base.
Strong presentation and negotiation skills.
Experience with prospecting, cold calling, developing lead lists, strategic planning, and budgeting.
Strong communication, time-management, presentation, and organizational skills.
Ability to go above and beyond and demonstrate meaningful care in work.
High emotional intelligence and self-awareness.
High school diploma or equivalent.
Ability to work flexible hours, including evenings, weekends, and holidays.
Must pass a post-offer background check.

Responsibilities

Drive revenue by meeting and exceeding sales goals.
Prospect, upsell, handle guest recovery, communicate, network, prioritize, and manage time effectively.
Collaborate with the Director of Operations and Executive Chef to ensure high-quality event execution.
Identify key corporate accounts in the local market, reach out through multiple touchpoints, and develop relationships with decision makers to grow event sales.
Review local donation requests for brand alignment.
Book events and provide exceptional customer service throughout the client planning process.
Generate new business through cold calling, site tours, office visits, trade shows, social media, local marketing events, and networking events.
Attend networking events to build local business relationships and grow the Puttshack brand.
Build referral relationships with hotels, DMCs, CVBs, and Chambers of Commerce.
Work with the Business Development Manager on competitive market analysis and identifying associations to join to drive sales and establish Puttshack locally.
Attend weekly manager meetings and one-on-ones with the Director of Operations.
Create commission reports after each period.
Collaborate with the National Sales Team to create marketing assets and identify sponsorship opportunities to drive group sales.
Complete other projects or duties as assigned.