Senior Sales Manager

Pyramid Global Hospitality • Gibsonton, FL

11d • $80,000 - $85,000

About The Position

The Senior Sales Manager proactively develops, solicits, and converts group business to achieve the hotel’s room revenue, catering, and overall commercial goals. The role manages key accounts and high-value group opportunities, prospects for new business, and grows relationships within assigned market segments. The position owns the sales process from prospecting and lead generation through contracting, turnover, and account development, with an emphasis on strategic selling, revenue generation, and long-term client relationships.

This revenue-producing role requires independent ownership of assigned markets and consistent proactive selling. Performance is measured by individual revenue and room-night goals, new account acquisition, pipeline development, conversion, account penetration, sales activity, and contribution to hotel performance. The Senior Sales Manager also supports the Director of Sales & Marketing in executing the hotel’s commercial strategy and annual sales plan, and serves as an experienced resource for the sales team.

The position is at the Westin Tampa Bay, a AAA Four Diamond waterfront hotel near Tampa International Airport, attractions, and the Westshore business district. The role involves local travel and occasional industry events, trade shows, and sales missions.

Requirements

• Minimum 3–5 years of hotel sales experience.
• Demonstrated success managing group accounts and achieving revenue goals.
• Strong prospecting, negotiation, presentation, relationship-management, and closing skills.
• Experience with hotel sales and CRM platforms.
• Strong understanding of hotel revenue management, group pricing, displacement, concessions, and total account value.
• Excellent written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple accounts, leads, deadlines, and priorities.
• Ability to work independently and collaborate effectively with Revenue Management, Catering/Event Management, Operations, and hotel leadership.
• Ability to travel locally and participate in occasional industry events, trade shows, and sales missions.

Nice To Haves

• Bachelor’s degree in Hospitality, Business, Marketing, or a related discipline preferred.
• Hotel sales experience in an upscale, upper-upscale, luxury, or full-service hotel environment preferred.
• Marriott CI/TY experience preferred.

Responsibilities

• Proactively solicit and secure new group business through prospecting, account development, networking, industry events, referrals, and market research.
• Manage assigned group market segments and accounts, focusing primarily on larger and higher-value opportunities.
• Respond promptly to qualified sales leads and develop proposals designed to convert business.
• Conduct sales presentations, property tours, site inspections, and client entertainment.
• Negotiate room rates, meeting space, food and beverage requirements, concessions, and contract terms while protecting hotel profitability.
• Prepare proposals, contracts, and sales correspondence accurately and within established response-time expectations.
• Maintain an active prospecting pipeline and identify new accounts and revenue opportunities.
• Develop strategic account plans for key customers and identify additional opportunities within existing accounts.
• Conduct sales calls, appointments, client visits, and outside sales activities.
• Partner with Revenue Management and hotel leadership to assess opportunities by rate, room-night contribution, meeting-space utilization, food and beverage potential, and total account value.
• Target business that supports occupancy, ADR, RevPAR, and total revenue objectives, taking hotel need periods into account.
• Maintain accurate account, contact, activity, lead, tentative, and definite business information in the hotel’s sales system.
• Meet or exceed individual room-night, room-revenue, catering, prospecting, and activity goals.
• Participate in weekly sales meetings, business reviews, revenue strategy discussions, and pipeline reviews.
• Maintain knowledge of the hotel, competitive set, market conditions, renovations, destination demand generators, and competitive positioning.
• Build relationships with meeting planners, corporate accounts, associations, third-party intermediaries, destination partners, and other business sources.
• Represent the hotel at trade shows, networking events, sales missions, client events, and industry functions as assigned.
• Ensure a seamless transition of definite business to the appropriate event or operations team.
• Maintain client relationships after contracting to encourage repeat business and referrals.
• Support the Director of Sales & Marketing in executing the hotel’s commercial strategy and annual sales plan.
• Serve as a leader and experienced resource within the sales department, assisting with team development and best practices as appropriate.

Benefits

• Medical and dental insurance for full-time employees
• Pyramid Global Learning, including online webinars and self-study courses
• 401(k) match
• Companywide hotel room discounts
• Paid time off
• Employee Assistance Program
• Employee family events
• Partnerships and discounts with major retailers including AT&T, Verizon, and Dish

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed