Senior Sales Manager-SMERF

Crescent Careers • Orlando, FL

18d

About The Position

Crescent Hotels & Resorts is seeking a Senior Sales Manager focused on SMERF markets for the Sales team at the Doubletree by Hilton Orlando Theme Park Resort. This overtime-eligible manager will drive group business by cultivating relationships in SMERF markets, proactively sourcing and securing new and existing accounts, and tailoring proposals to meet client needs and revenue goals. The role requires prior hotel experience and offers eligibility for a bonus program based on achieving set goals.

Requirements

• A minimum four-year degree from an accredited university in Hospitality or a related major, or four years of experience in hotel sales at a hotel with 500 rooms or more.
• Prior SMERF group business experience.
• Previous hotel experience.
• Great communication skills and ability to develop relationships.

Nice To Haves

• Hilton experience.

Responsibilities

• Proactively solicit and manage group-related opportunities with significant revenue potential.
• Upsell each business opportunity to maximize revenue.
• Achieve personal and team-related revenue goals.
• Ensure business is turned over properly and promptly for service delivery.
• Drive customer loyalty by delivering service excellence throughout each customer experience.
• Provide service to customers to grow accounts on behalf of the DoubleTree by Hilton Orlando Theme Park Resort.

Benefits

• Comprehensive benefit plan for eligible associates and family members.
• Paid vacation, personal days, and holidays.
• 401(k) matching program for eligible associates.
• Hotel discounts for Hilton Hotels and Crescent-managed properties in North America and Canada.
• Team member parking.
• Team member meals.
• Bonus program based on achieving set goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior