Sr Manager Sales Action Line TO
About The Position
The Senior Sales Manager II supervises and leads all aspects of sales activity for a specific team. The role supports the team in creating competitive sales strategies and plans, improving business results and customer experience, increasing efficiency and cash down payments, and finding new approaches to existing challenges. The manager develops the team to maximize production and efficiency and is responsible for exceeding monthly floor volume targets. The position coordinates new-hire and advanced training with trainers and Talent Development, mentors and reviews selected Sales Executives, leads advanced sales training as needed, and helps develop the monthly training calendar. It also coaches, develops, empowers, measures, monitors, and mentors team members to meet current business needs and prepare for future leadership roles. The manager conducts motivational morning sales meetings, holds the team accountable for policies and procedures, and drives sales-force performance using predefined metrics.
Requirements
- At least 2 years of experience in a supervisory position within sales.
- Active Nevada Timeshare License or Nevada Real Estate License.
- At least 3 years leading sales teams in a fast-paced sales environment.
- At least 3 years of customer service experience in a branded hospitality company.
- Proficiency in Microsoft Office, including Excel and Word.
- High school diploma or GED.
- At least 5 years of proven experience gained through increasing responsibilities within sales.
- At least 2 years of experience in the timeshare industry.
Nice To Haves
- Customer service experience in a branded hospitality company, preferably in timeshare sales.
Responsibilities
- Supervise and lead all sales activity for a specific team.
- Support the team in developing competitive sales strategies and plans.
- Identify and implement new methods, processes, and technologies to improve business results, customer experience, efficiency, and cash down payments at the point of sale.
- Develop the team to maximize production and efficiency.
- Exceed the set monthly volume production on the floor.
- Schedule and coordinate new-hire and advanced training.
- Work with trainers and Talent Development to provide training initiatives.
- Conduct mentorship and reviews with selected Sales Executives.
- Lead advanced sales training when necessary and help develop the monthly training calendar.
- Coach, develop, empower, measure, monitor, and mentor the sales team to meet business needs and support succession planning.
- Conduct motivational, substantive morning sales meetings.
- Hold the team accountable for adherence to policies and procedures.
- Generate maximum sales-force performance using predefined metrics.
Benefits
- Benefits package available on day one, including medical, dental, vision, and more.
- Paid time off and sick days.
- Go Hilton Team Member Travel Program with highly discounted rates at Hilton hotels for team members and their family.
- 401(k) with 4% match.
- Employee Stock Purchase Program with discounted rates.
- Internal growth opportunities and employee recognition programs.
- Perks at Work discount programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
