Sales Training Manager -- Action Line

Holiday Inn Club Vacations • Kissimmee, FL

4d

About The Position

The Sales Training Manager facilitates and coaches the Sales Operations teams’ new-hire training curriculum during the initial 12-week training period, helping employees meet or exceed minimum sales performance standards. The role schedules, conducts, demonstrates, and assesses sales ride evaluations, observing employees’ skills and techniques as needed.

The manager completes and logs personal and departmental written objectives, supports motivational contests and special events or meetings, and responds to team members’ questions professionally and accurately. The position also assesses consultants’ progress during training and reports that progress to senior management in the Sales Department.

Requirements

• At least one year of industry experience.
• A proven track record of success in sales and/or sales training.
• Process-oriented, with attention to detail and its function.
• Able to work independently and self-direct on projects while also working as a team player.
• Compelling leadership abilities.
• Persuasive interpersonal skills to gain acceptance of ideas, plans, activities, services, or products from guests, coworkers, and subordinates.
• Excellent customer service skills.
• Strong oral and written communication skills.
• Strong work ethic and high energy level.
• Strong administrative, organizational, and planning skills.
• Ability to use appropriate interpersonal social styles and methods to inspire and guide individuals toward goal achievement.
• Commitment to continuous improvement and to developing knowledge and skills that support job performance.

Responsibilities

• Facilitate and coach new-hire training for Sales Operations teams during the initial 12-week curriculum, supporting achievement of minimum sales performance standards.
• Schedule, perform, demonstrate, and assess sales ride evaluations with assigned employees, observing their skills and techniques as needed.
• Achieve, log, and perform personal and departmental written objectives provided or determined throughout the fiscal year.
• Assist Sales Operations team members with motivational contests and special events or meetings, and answer questions professionally, informatively, diplomatically, and correctly.
• Assess and report consultants’ progress during the training period to senior management of the Sales Department.

Benefits

• Biweekly pay
• Growth opportunities
• 401(k)
• Health, dental, and vision plans
• Employee Assistance Program (EAP)
• Paid time off (PTO)
• Discounts through IHG, including additional discounted employee benefits through the company Perks website
• Tuition reimbursement and continuing education courses
• Outstanding company culture

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed