Sales Representative - Action Line

Hilton Grand Vacations • Williamsburg, VA

1d

About The Position

An Action Lines Sales Representative greets guests, listens to their travel interests, and presents suitable options. The role presents Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads while representing the company professionally and ethically. The representative maintains client communication and follows up through email, telephone, and written correspondence to support customer satisfaction. The role applies HGV selling concepts, generates referral leads, and promotes a positive, partnership-focused environment while observing company values and policies.

The representative attends one of HGVC’s sales training sessions each week and maintains business standards for sales volume, ethics, and conduct with customers and coworkers. The role also includes carrying out other reasonable requests from management that the associate is capable of performing.

The schedule is five days per week, eight hours per day, including weekends and holidays.

Requirements

• At least 1 year of sales and customer service experience, with a proven ability to close sales.
• Ability to work a flexible schedule, including weekends and holidays.
• Ability to resolve complex customer service issues and adapt to a fast-paced environment and changes.
• Ability to meet all compensation plan goals.
• Proficiency in English, including reading, writing, and speaking.
• High school diploma or equivalent.

Nice To Haves

• Previous sales and marketing experience in a similar luxury goods or services industry.
• Experience selling branded timeshare or vacation ownership products.

Responsibilities

• Greet guests and listen to their travel interests to offer options that meet their needs.
• Present Hilton Grand Vacations ownership products to potential owners to generate sales volume and leads, representing the company professionally and ethically.
• Communicate effectively with clients and follow up by email, telephone, and written correspondence to support customer satisfaction.
• Apply selling concepts promoted at HGV.
• Generate referral leads with each new customer.
• Promote a positive, partnership-focused environment and uphold company values and policies.
• Attend one HGVC sales training session each week, in accordance with HGV policies and procedures.
• Maintain business standards for sales volume, ethics, and floor behavior with customers and coworkers.
• Carry out other reasonable management requests that the associate is capable of performing.

Benefits

• Potential six-figure income and competitive compensation structure; listed earnings include $60,000–$80,000 for first-year sales representatives, $100,000–$110,000 for rookies of the year, $150,000–$250,000+ for top representatives, and $300,000–$400,000 for some performers.
• Medical, dental, and vision benefits, including 401(k) starting on Day 1.
• Generous vacation time off program.
• Paid sick time.
• Discounted GO Hilton hotel rates worldwide, as low as $40 per night.
• Employee stock purchase program with discounted shares.
• Tuition reimbursement programs.
• Recognition programs and rewards.
• Internal growth and career pathing.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED