Greenville, SC - Senior Sales Engineer

SMC•Greenville, SC

About The Position

The Senior Sales Engineer represents SMC in business activities involving new, current, and distributor account development. The role creates new business and relationships to increase market share and achieve annual growth. It supports customers across the Greenville, Spartanburg, and Asheville areas and requires regular regional travel, with most working time spent at customer sites and potential extended stays away from home. This customer-facing role drives client satisfaction, retention, and revenue growth through strategic deployment of automation solutions, strong customer relationships, and value-added services. The position manages customer relationships and sales processes, develops tailored strategies with internal teams, and monitors customer initiatives through successful deployment.

Requirements

Ability to travel regularly throughout the assigned territory, with potential extended stays away from home.
Ability to lift SMC products and displays weighing up to 50 pounds.
Completion of all training required by SMC.
Competence in SMC sales philosophy, strategies, and tactics.

Responsibilities

Retain and profitably grow sales through proactive management of medium- to large-sized OEM accounts.
Meet or exceed annual growth expectations consistently.
Present SMC’s capabilities, services, and products to current and prospective target customers.
Serve as the primary contact for assigned customers and be responsible for customer growth.
Represent customers’ needs and goals within the organization.
Lead all aspects of the sales process, involving others in solution development as needed.
Own and manage customer relationships.
Develop and execute detailed customer action plans and forecasts as required.
Build and maintain strong relationships with key decision-makers in designated strategic target accounts.
Use SMC tools and resources effectively to support organizational consistency and efficiency.
Complete market reports as new and relevant information becomes available.
Manage SMC assets appropriately and calculate return on investment using the RINGI process.
Complete all training required by SMC and demonstrate competency in SMC sales philosophy, strategies, and tactics.
Accurately maintain CRM records, including sales calls, projects, opportunities, contacts, leads, and success reports, aligning customer data regionally and globally as necessary.
Complete other duties as assigned by the Branch Manager or Sales Manager.
Collaborate with internal teams to develop strategies aligned with client and company goals.
Monitor project timelines, deliverables, and milestones to support timely and successful deployment of customer initiatives.