Senior Sales Enablement Manager, Mirakl Boston
About The Position
Mirakl is hiring a Senior Sales Enablement Manager for a hybrid role based in its Boston, Massachusetts office. The role requires onsite work four days per week and up to approximately 15% travel. The position is part of the Sales Enablement team, led by the Director of Sales Enablement, and owns enablement for the global Enterprise BDR and Mirakl Connect SMB AE/AM organizations. It is a hands-on builder-operator role with autonomy to set strategy and create and deliver enablement programs, working directly with global sales leadership. The role does not currently manage a team, but will establish standards that managers across both organizations use for coaching. The successful candidate will own annual and quarterly enablement strategy, the new-hire journey from interviewing through full productivity, and curriculum across the sales motion. They will coach sellers and deals, develop managers’ coaching capability, measure enablement against business outcomes, and deploy AI agents, automated workflows, and AI role-play programs. The role also owns enablement execution for sales kickoffs, quarterly business reviews, and other leadership-requested initiatives. Mirakl was founded in 2012 and provides marketplace, multichannel selling, retail media, and agentic commerce solutions. The company has dual headquarters in Boston and Paris and more than 750 employees across nine offices worldwide. Its global ecosystem includes more than 450 marketplaces and a network of over 100,000 third-party marketplace sellers.
Requirements
- At least 6 years of sales enablement experience, ideally in SaaS or a high-growth technology company.
- Experience building or scaling sales onboarding, including training, role-plays, online courses, and certifications.
- Direct experience enabling BDR/SMB AE or other high-velocity sales teams, including prospecting, call coaching, and high-volume ramp.
- Proven success owning end-to-end sales enablement initiatives with measurable adoption and business outcomes.
- Experience enabling a new or evolving product line whose positioning and messaging are still developing.
- Demonstrated cross-functional partnership with Sales, Pre-Sales, Sales Leadership, Talent Acquisition, and other business stakeholders.
- Experience working globally across regions, adapting programs to local market needs while maintaining a consistent standard.
- Bachelor's degree required.
- Ability to set direction, build alignment across teams that do not report to you, and hold others to a standard.
- Comfort with ambiguity and strategic thinking that identifies underlying business needs and turns them into practical solutions.
- Credible facilitation and presentation skills with sellers, managers, and senior leadership.
- Ability to coach early-career representatives and experienced sellers, with strong command of the full sales cycle.
- Data-driven approach to measuring effectiveness, using conversation intelligence and enablement platforms to diagnose performance gaps.
Nice To Haves
- Hands-on experience with 360Learning and Gong or similar tools.
- Enablement platform administration experience, including configuration, course publishing, certification paths, and adoption reporting.
- Experience with sales methodologies such as Challenger and MEDDPICC.
- Experience applying LLMs and AI tools to enablement, with judgment about where automation creates leverage and where human oversight is needed.
Responsibilities
- Own annual and quarterly enablement strategy for the Enterprise BDR and Mirakl Connect SMB AE/AM organizations, aligning priorities with Sales Leadership and go-to-market strategy, messaging, tools, and sales methodologies.
- Own the new-hire journey from interview to full productivity, including interviewing candidates as the enablement subject-matter expert, partnering with Talent Acquisition, and managing onboarding programs, cohort check-ins, and certification milestones.
- Build and evolve curriculum covering prospecting, cold-call structure, objection handling, messaging, multithreading, qualification, discovery, negotiation, closing, and expansion.
- Provide hands-on coaching across calls, deals, pipeline, and sales skills; train managers to coach to a consistent standard.
- Measure enablement through ramp time, pipeline quality, conversion, and win rate in shared accountability with Sales Leadership; use conversation intelligence to identify capability gaps and provide visibility into performance and return on investment.
- Deploy and operationalize AI agents, automated workflows, and AI role-play programs to reduce manual effort and accelerate ramp.
- Own enablement execution for sales kickoffs, quarterly business reviews, and ad hoc events and initiatives requested by leadership.
Benefits
- Comprehensive health, dental, and vision insurance from day one.
- Life insurance and disability coverage.
- ClassPass membership with 10 monthly credits and discounted access to gyms and wellness facilities.
- Commuter benefit options for office-based employees, with a focus on sustainable transport.
- Hybrid work policy with one remote day per week.
- Weekly Tuesday lunches in the Boston office.
- Boston headquarters amenities including a free barista, free gym access, collaboration spaces, private call booths, and weekly yoga.
- 25 days of paid vacation per year, with up to 80 hours of rollover.
- Fully paid parental leave: 16 weeks for birthing parents and 8 weeks for non-birthing parents.
- Unlimited referral bonuses, up to $6,000 each.
- 401(k) match plan.
- Paid time off.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
