Senior Sales Consultant - Aspendale Northglenn

Greystar•Northglenn, CO

9d•$28 - $30•Onsite

About The Position

The Senior Sales Consultant is a sales leader responsible for executing the community’s marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident-retention goals. The role is the first point of contact for prospective residents and guides them through the leasing journey with professionalism and knowledge of the active adult lifestyle. The position also supports engagement through events, digital marketing, and personalized follow-up aligned with best practices. The Senior Sales Consultant mentors other sales consultants, leads cross-market sales initiatives, and uses performance benchmarks and CRM systems to support community success. The role works in an office environment with frequent possible exposure to outdoor conditions, requires access to all areas of the property and amenities, and may include routine local travel. A flexible schedule may include evenings, weekends, and holidays.

Requirements

High school diploma or equivalent.
At least 2–4 years of relevant experience in sales, marketing, internet use, and customer service, including resolving customer complaints and completing financial records, documents, and reports.
Must be an active RISE Mentor with demonstrated leadership and mentorship capabilities.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct presentations, qualify prospects, and close sales.
Ability to identify and analyze market trends using data-driven insights to inform strategic decisions across diverse markets.
Required licenses and certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with CRM systems, virtual tour platforms, social media platforms, and standard business software, and ability to learn new tools quickly.
Proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to different markets and professionals.
Ability to access all exterior and interior parts of the property and amenities.
Ability to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance, and to stand for extended periods.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to undertake routine local travel for business meetings, market research, or other job responsibilities.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Lead sales and leasing activities to achieve revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing lease and move-in documents, and supporting smooth move-ins and lease signings.
Collect and appropriately record pertinent information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement marketing plans and follow policies on concessions, specials, and occupancy programs.
Design and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use property management software to track apartment availability, traffic, leasing activities, and resident and prospect data, and to review and analyze relevant information.
Inspect the tour path and show-ready units daily, communicate maintenance needs, merchandise show units and amenities, and prepare the leasing office for daily activities.
Follow up with prospects and new residents within 24 hours, document follow-up, and classify leads throughout the sales process.
Support lease renewals by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are signed and implemented on time in accordance with the AA renewal playbook.
Respond courteously and promptly to resident and client or owner questions and concerns, resolve problems, and route or document requests as appropriate.
Provide respectful, customer-focused service to residents, prospects, guests, and others; answer questions, respond sensitively to complaints, and acknowledge residents by name.
Attend community and networking events, engage with local associations and organizations, and participate in outreach marketing to generate traffic, referrals, and business leads.
Lead and participate in projects that improve sales performance and leasing strategies across multiple markets.
Complete or oversee AA best practices for social media and digital advertising.
Provide training and guidance to less experienced sales consultants as needed.
Complete or oversee financial, administrative, and other reports and analyses, and perform other assigned or necessary duties.
Assist the Lifestyle Coordinator with event setup and attendance as required to support sales and renewals.

Benefits

Medical, dental, vision, disability, and life insurance, including low-cost or free basic employee-only medical coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and employees receive their birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Role may be eligible for weekly, monthly, and/or quarterly bonus programs.