Senior Sales Consultant - Aspendale Northglenn

Greystar Management Services•Northglenn, CO

7d•Onsite

About The Position

The Senior Sales Consultant is a sales leader responsible for carrying out the community’s marketing, leasing, and renewal initiatives to achieve occupancy, revenue, and resident retention goals. The role is the first point of contact for prospective residents and guides them through the leasing process with professionalism and an understanding of the active adult lifestyle. The Senior Sales Consultant also supports engagement through events, digital marketing, and personalized follow-up; mentors other sales consultants; leads sales initiatives across markets; and helps ensure performance benchmarks and CRM systems support the community’s success.

Requirements

High school diploma or equivalent required.
At least 2–4 years of relevant experience in sales, marketing, internet, and customer service sufficient to resolve customer concerns and complete financial records, documents, and reports.
Must be an active RISE Mentor with demonstrated leadership and mentorship capabilities.
Ability to read, write, and communicate effectively to understand and complete legal documents, explain apartment features, and answer questions.
Mathematical skills necessary to process sales conversions.
Ability to generate sales leads, conduct sales presentations, qualify prospects, and close sales.
Ability to identify and analyze market trends using data-driven insights to inform decisions across diverse markets.
Required licenses and/or certifications for applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with CRM systems, virtual tour platforms, social media platforms, and standard business software, and ability to learn new tools quickly.
Proficiency using the internet for marketing, advertising, and sales.
Ability to adapt sales messaging to specific markets and professional audiences.
Ability to work a flexible schedule that may include evenings, weekends, and holidays.
Ability to access all exterior and interior areas of the property and amenities; stand for extended periods; and push, pull, lift, carry, or maneuver weights of up to 25 pounds independently and 50 pounds with assistance.
Routine local travel may be required for meetings, market research, or other job duties.

Nice To Haves

Associate or bachelor’s degree in business, marketing, hospitality, or a related field.

Responsibilities

Lead sales and leasing activities to meet revenue and occupancy goals, including qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Collect and record relevant information from prospective residents at move-in.
Monitor market and competitor conditions with teams and leadership; develop and implement short- and long-term marketing plans; and follow policies for concessions, specials, and other occupancy programs.
Plan and execute marketing activities and events, including resident referral and employer outreach programs, internet marketing, and property-specific campaigns.
Use property management software to track availability and leasing activity, manage resident and prospect data, capture demographic information, and review and analyze data.
Inspect tour paths and show-ready units daily, communicate maintenance needs, maintain appealing models and amenities, and prepare the leasing office for leasing activities.
Follow up with prospects and new residents within 24 hours using appropriate communications; document follow-up and classify leads throughout the sales process.
Carry out the lease renewal program by preparing renewal packages, contacting residents ahead of move-out dates, and ensuring renewal documents are completed on time in accordance with the AA renewal playbook.
Respond courteously and promptly to resident and client or owner concerns, resolve issues where possible, and document or refer requests as appropriate.
Provide respectful, customer-focused service to residents, prospects, guests, and others; answer questions and respond sensitively to complaints.
Attend community and networking events, work with local associations and community organizations, and conduct outreach to generate traffic, referrals, and business leads in accordance with Greystar AA outreach expectations.
Lead and participate in projects that improve sales performance and leasing strategies across multiple markets.
Complete or oversee AA best practices for social media and digital advertising.
Provide training and guidance to less experienced sales consultants as needed.
Prepare or oversee financial, administrative, and other reports and analyses, and perform other assigned duties.
Assist the Lifestyle Coordinator with event setup and attendance as required to support sales and renewals.

Benefits

Medical, dental, vision, disability, and life insurance.
Low-cost or free basic medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.