FT GC Retail Sr. Sales Associate Store 790
About The Position
Guitar Center is seeking a passionate, customer-focused Senior Sales Associate to help customers explore their musical interests and find instruments, accessories, and equipment that fit their needs. The role combines sales, product expertise, customer relationship building, merchandising, store operations, and support for other team members in a lively retail environment. The Senior Sales Associate helps create a welcoming store experience, works toward sales targets, and builds lasting connections with customers and the local music community. This keyholding role also involves mentoring colleagues and helping open and close the store as needed. Guitar Center describes the environment as creative and vibrant, with access to current musical gear and opportunities for career growth. Musician employees may take gig leave to perform or tour and return to their jobs afterward.
Requirements
- Passion for music and a solid understanding of various instruments and products.
- A proven track record in sales and the ability to exceed targets.
- Excellent verbal and written communication skills.
- Ability to thrive in a fast-paced retail environment and strong organizational skills.
- Ability to influence and motivate others toward shared goals.
- Flexibility to work additional hours if needed and nights and weekends as needed.
Responsibilities
- Create a welcoming environment and help customers identify gear that supports their musical interests.
- Achieve and exceed sales targets, including upselling and cross-selling relevant instruments and accessories.
- Maintain expert knowledge of products, including guitars and recording equipment, and help improve colleagues’ product knowledge.
- Build strong customer relationships and support fellow associates in fostering relationships with customers and the local music community.
- Organize displays, restock shelves, and maintain the store.
- Guide and mentor team members, and support them with customer interactions and operational tasks.
- Serve as a keyholding team member and open or close the store as needed.
Benefits
- Medical, dental, and vision benefits.
- 401(k) with company match.
- Mental health support.
- Paid sick, holiday, and vacation time.
- Employee discount program.
- Tuition reimbursement options.
- Gig leave for musician employees to take time off to perform or tour and return to their jobs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
