Senior Sales Associate

Range USA • Monroeville, PA

7d • $15 - $15 • Onsite

About The Position

The Senior Sales Associate is a sales-focused team leader who drives personal sales and helps ensure the execution of daily store operations, compliance, and safety standards. The role supports Store Leadership by owning opening and closing routines, operational processes, and in-store execution while delivering a strong customer experience. Range USA describes its core values as Curious, Passionate, Do it Right, and Service.

Requirements

• High school diploma or equivalent preferred.
• 1–2 years of retail sales or customer service experience; specialty retail experience preferred.
• Strong attention to detail and ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and a customer-first mindset.

Nice To Haves

• Specialty retail experience.
• High school diploma or equivalent.
• Firearm experience is not required; paid training is offered.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach team members to expectations using the data.
• Meet or exceed individual and store sales metrics for firearms, memberships, classes, and promotions.
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Complete daily operational tasks, including opening and closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents, including store metrics, huddle notes, and schedules.
• Support inventory flow, merchandising, and advertising set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure customers and staff follow firearm safety protocols.
• Follow ATF requirements, including accurately executing Form 4473 paperwork and background checks.
• Protect confidential information and ensure processes meet regulatory standards.
• Ensure the range is ready, safe, and clean at all times.
• Validate parts requirements and escalate them if needed.

Benefits

• Medical, dental, and vision health insurance.
• Unlimited shooting.
• Free classes.
• Industry-leading online and in-store discounts.
• Manufacturer rewards and points program.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed