Senior Sales Associate

Range USA • Humble, TX

4d • Onsite

About The Position

The Senior Sales Associate is a sales-focused leader who drives personal sales while supporting daily store operations, compliance, and safety. The role supports Store Leadership by owning opening and closing routines, operational processes, and in-store execution while providing a best-in-class customer experience. The position is full-time, non-exempt, and hourly, based in Humble, Texas. No firearm experience is needed; paid training is offered.

The role aligns with Range USA’s core values: being curious by asking questions and solving problems; being passionate about the brand, team, and customers; doing things right through accuracy and credibility; and providing service by putting others first.

Requirements

• High school diploma or equivalent.
• 1–2 years of retail sales or customer service experience.
• Strong attention to detail and ability to follow complex compliance procedures.
• Ability to handle confidential information with integrity.
• Flexible availability, including nights, weekends, and holidays.
• Strong communication skills and a customer-first mindset.

Nice To Haves

• Specialty retail experience.

Responsibilities

• Deliver exceptional customer service aligned with Range USA standards.
• Review KPIs and coach the team toward expectations based on the data.
• Achieve or exceed individual and store sales metrics for firearms, memberships, classes, and promotions.
• Build customer relationships and increase basket size through product knowledge and recommendations.
• Execute daily operational tasks, including opening and closing procedures, register management, and cash reconciliation.
• Produce and maintain daily operational documents, including store metrics, huddle notes, and schedules.
• Support inventory flow, merchandising, and ad set execution to maintain visual standards.
• Maintain overall store cleanliness and organization.
• Ensure customers and staff strictly adhere to firearm safety protocols.
• Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
• Safeguard confidential information and ensure processes meet regulatory standards.
• Ensure the range is ready, safe, and clean at all times.
• Validate and escalate parts requirements to the ASL if needed.

Benefits

• Medical, dental, and vision health insurance.
• Unlimited shooting and free classes.
• Industry-leading online and in-store discounts.
• Manufacturer rewards and points program.
• Paid training.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: High school or GED