Senior Sales Associate
Range USA•Villa Park, IL
•$16 - $16•Onsite
About The Position
The Senior Sales Associate is a sales-focused leader responsible for driving personal sales and ensuring the execution of daily store operations, compliance, and safety standards. The role supports Store Leadership by owning opening and closing routines, operational processes, and in-store execution while providing a best-in-class customer experience. The position is full-time, non-exempt, and hourly.
Requirements
- High school diploma or equivalent preferred.
- 1–2 years of retail sales or customer service experience; specialty retail experience preferred.
- Strong attention to detail and ability to follow complex compliance procedures.
- Ability to handle confidential information with integrity.
- Flexible availability, including nights, weekends, and holidays.
- Strong communication skills and a customer-first mindset.
Nice To Haves
- Specialty retail experience.
- High school diploma or equivalent.
Responsibilities
- Deliver exceptional customer service aligned with Range USA standards.
- Review KPIs and coach the team to expectations based on the data.
- Achieve or exceed individual and store sales metrics for firearms, memberships, classes, and promotions.
- Build customer relationships and increase basket size through product knowledge and recommendations.
- Execute daily operational tasks, including opening and closing procedures, register management, and cash reconciliation.
- Produce and maintain daily operational documents, including store metrics, huddle notes, and schedules.
- Support inventory flow, merchandising, and ad set execution to maintain visual standards.
- Maintain overall store cleanliness and organization.
- Ensure strict adherence to firearm safety protocols for customers and staff.
- Maintain compliance with ATF regulations, including accurate execution of 4473 forms and background checks.
- Safeguard confidential information and ensure processes meet regulatory standards.
- Ensure range readiness, safety, and cleanliness at all times.
- Validate and escalate parts requirements to the ASL if needed.
Benefits
- Medical, dental, and vision health insurance.
- Unlimited shooting and free classes.
- Industry-leading online and in-store discounts.
- Manufacturer rewards and points program.
- Paid training; no firearm experience is needed.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
