Senior Sales Associate I, $24.00/hour

Kauai Coffee•Kalaheo, HI

About The Position

The Senior Sales Associate I’s primary responsibility is to ensure excellent customer service. The position assists the Retail Operations Manager with scheduling, training, inventory, and Point of Sale operations. The associate must understand Kauai Coffee Company’s goals and objectives and follow company policies and procedures. The role manages day-to-day operations and supports the store’s merchandising, cash handling, banking, postal needs, and staff development. It also includes cashier and Coffee Bar work as needed, and the ability to perform necessary duties independently when the Retail Operations Manager is absent. The position reports to the Retail Operations Manager.

Requirements

  • Clear understanding of Kauai Coffee Company’s goals and objectives.
  • Follow company policies and procedures.
  • Know all aspects of the job and be able to work independently and perform necessary duties in the Retail Operations Manager’s absence.

Responsibilities

  • Manage day-to-day operations and help ensure staff provide excellent customer service.
  • Maintain adequate inventory on the selling floor.
  • Maintain adequate cash in POS registers and attend to banking and postal needs.
  • Assist the Retail Operations Manager with store merchandising.
  • Assist the Retail Operations Manager with training and coaching staff.
  • Attend staff meetings and training as directed by the supervisor.
  • Work as a cashier and in the Coffee Bar as needed, including covering meal breaks.
  • Understand all aspects of the job and perform necessary duties independently in the Retail Operations Manager’s absence.
  • Assist the Retail Operations Manager and Kauai Coffee Company management as needed.
  • Help build a healthy, team-oriented work environment.
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