Assistant Manager - $24.00/hr

Regal Theatres•Kahalui, HI

About The Position

The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, and representing Regal in a manner consistent with its mission statement and policies. The position includes supervising and developing employees, supporting theatre operations and guest satisfaction, managing receipts and operating costs, and maintaining compliance with company policies and applicable laws. The stated pay is $24.00 per hour. The Assistant Manager may perform all staff positions, operate and maintain projection and audio-visual equipment, oversee theatre safety and risk management, and supervise maintenance. The role also supports human resources administration, concession and café inventory, marketing and promotions, and movie showtime scheduling. The position directly supervises an unspecified number of employees, with some personnel actions subject to direction or oversight from the General Manager or senior management.

Requirements

  • High school diploma or equivalent, unless currently a high school student.
  • At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
  • If assigned to sell or serve alcohol at a theatre that sells alcohol, be of legal age under applicable state or local laws and complete legally required training and certification, as well as Regal Responsible Beverage Server training on Regal Academy.
  • Good public speaking skills and effective oral and written communication with employees, vendors, and corporate staff.
  • Ability to listen effectively, respond clearly and directly, and explain information to others.
  • Ability to perform calculations accurately and identify and correct errors.
  • Ability to identify problems, gather relevant data, evaluate information and alternatives, draw evidence-based conclusions, and recommend solutions.
  • Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
  • Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
  • Dexterity with tools and equipment and ability to perform mechanical tasks as necessary.
  • Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
  • Ability to establish goals, budget time, and set priorities.
  • Ability to meet the physical demands of the job, including regularly lifting up to 60 pounds.
  • Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Responsibilities

  • Maintain regular and consistent attendance.
  • Uphold and administer all theatre policies.
  • Train, develop, coach, and supervise non-management employees.
  • Perform all staff positions as required.
  • Operate theatre projection and audio-visual hardware and software, handle film, and perform required equipment maintenance.
  • Maintain working knowledge of booth and projection systems, including maintenance, programming, TMS operation, and related projection skills.
  • Ensure required alcohol certifications and training remain current where applicable.
  • Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the handling, reporting, and investigation of accidents.
  • Ensure guest satisfaction.
  • Count, deposit, and reconcile receipts from all applicable payment and accountability methods.
  • Follow the dress code.
  • Complete or be in the process of completing the management certification program, and review and understand the ROM.
  • Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees after conferring with the Human Resources Manager.
  • Administer applicable paperwork and uphold company human resources policies.
  • Control costs and direct operating expenses; purchase and order concession and café stock and other operating supplies; manage related inventory and auditing processes.
  • Supervise theatre maintenance, including the building and grounds where applicable, perform minor repairs, and obtain qualified personnel for major maintenance concerns.
  • Market and promote feature film engagements, schedule movie showtimes, and deliver showtimes to appropriate channels on time.
  • Read and understand training materials covering subjects such as sexual harassment and discrimination.
  • Carry out additional duties assigned by the General Manager or another senior manager.
  • Train and coach employees; plan, assign, and direct work; appraise performance; reward employees; address complaints; resolve problems; and, under the direction of the General Manager or senior manager, discipline employees.
  • Interview and hire employees as directed by the General Manager.

Benefits

  • Free movie passes.
  • Discounted concessions at any Regal location.
  • Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
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