Senior Sales Account Manager

Smithfield Foods•Bentonville, AR

About The Position

Smithfield Foods is seeking a Senior Sales Account Manager to manage larger, strategic, or high-value customer accounts. The role focuses on growing accounts, expanding business, and building long-term strategic partnerships. The employee is supported by a Sales Director, Regional Sales Manager, or National Accounts Manager and maintains customer relationships through daily corporate-to-corporate contact regarding pricing, product availability, and order management. The position may include mentoring junior staff or leading a small team. The Senior Sales Account Manager works with customers and cross-functional teams—including Business Management and Plant Operations—to introduce and place new products, execute organizational initiatives, and drive sales of key items. The role involves managing consumer goods sales, implementing Smithfield sales plans, maintaining product and market knowledge, and resolving customer issues. Travel may be required up to 75% of the time.

Requirements

  • Bachelor’s degree from an accredited four-year college or university in Business or a related field and 5+ years of relevant experience, or an equivalent combination of education and experience.
  • At least 2 years of demonstrated experience in team management/development or project leadership.
  • Ability to work well with others in a fast-paced, dynamic environment.
  • Respectful, approachable, and team-oriented approach to building strong working relationships and a positive work environment.
  • Knowledge of the food business industry or retail channel dynamics.
  • Experience with customer-focused, fact-based selling, including IRI, Nielsen, and Perishable Group data.
  • Strong critical-thinking and problem-solving skills.
  • Strong written and verbal communication, organizational planning, and adaptability skills.
  • Valid driver’s license.
  • Ability to travel as needed, potentially up to 75% of the time.

Nice To Haves

  • SAP experience.

Responsibilities

  • Achieve budgeted sales of consumer goods to key customers.
  • Develop and achieve maximum sales volume consistent with sales projections for assigned accounts.
  • Maintain and grow business with existing accounts.
  • Use consumer and customer insights to enhance sales performance.
  • Implement and execute Smithfield sales plans to promote product lines.
  • Maintain current knowledge of Smithfield product management, marketing, and R&D efforts to increase sales and satisfy customer demand for new items.
  • Cultivate business relationships with personnel at various levels to communicate product availability, logistics information, product specifications, and pricing.
  • Ensure prompt and equitable resolution of customer complaints or problems, communicating with corporate headquarters when needed.
  • Drive a positive employee experience through employee development and coaching.
  • Establish and maintain customer relationships through daily corporate-to-corporate contact about pricing, product availability, and order management.
  • Introduce and place new products with customers, execute organizational initiatives, and drive sales of key items.
  • Mentor junior staff or lead a small team as needed.
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