Senior Account Manager, Hospital Sales

American Red Cross•Shafter, CA
•Hybrid

About The Position

The American Red Cross is seeking a Senior Account Manager, Hospital Sales to lead strategic sales efforts across a high-value hospital territory. The role is based from a home location in the Southern California/Inland Empire area and manages key hospital accounts throughout the Inland Empire and Northern California, including Stockton and South Bay. It requires regular travel to hospital clients, including some overnight travel of up to 20%. The position focuses on building and maintaining relationships with clinical, operational, and executive stakeholders who use Red Cross blood products and services. The account manager will support growth, retention, and partnership development by educating customers, negotiating contracts, and expanding Red Cross’s presence within existing and emerging health systems. The portfolio generates approximately $30 million in revenue. The target compensation is $118,000, with the opportunity to earn quarterly incentives. Candidates must reside in or relocate to the assigned region; relocation assistance is not available.

Requirements

  • Bachelor’s degree required.
  • At least 7 years of relevant experience.
  • Strong interpersonal and communication skills, including the ability to engage clinical and executive audiences.
  • Ability to absorb and communicate technical information effectively.
  • Collaborative, analytical, and results-driven approach.
  • Advanced proficiency in Microsoft Office and CRM platforms, with experience managing data, reporting, and insights.
  • Ability to work independently and as part of a team.
  • Valid driver’s license and willingness to travel within the assigned territory.
  • Must reside within or relocate to the assigned region.

Nice To Haves

  • Science or healthcare educational background preferred.
  • Experience in healthcare sales, clinical services, or a related field is ideal.
  • Experience selling to hospitals, pharmaceutical companies, or medical device companies is highly desirable.

Responsibilities

  • Manage and grow a portfolio of hospital accounts generating approximately $30 million in revenue.
  • Build and maintain relationships with clinical leaders and C-suite executives.
  • Educate clients on Red Cross products, services, and value propositions.
  • Identify and pursue new business opportunities within and beyond the current customer base.
  • Lead contract negotiations and renewals to support long-term partnerships.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Provide guidance and support to volunteers as needed in support of hospital engagement.
  • Travel regularly to assigned hospitals and prospects.

Benefits

  • Medical, dental, and vision plans
  • Health Spending Accounts and Flexible Spending Accounts
  • Paid time off starting at 15 days per year, based on job type and tenure
  • 11 paid holidays, comprising six core holidays and five floating holidays
  • 401(k) with up to 6% match
  • Paid family leave
  • Employee assistance
  • Short- and long-term disability and insurance
  • Service awards and recognition
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