Senior Sales Account Executive

Intrado Life & Safety, Inc.•UNAVAILABLE, UNAVAILABLE

About The Position

Intrado is dedicated to saving lives and protecting communities by helping them prepare for, respond to, and recover from critical events. The company works to unite fragmented communications into actionable intelligence for first responders and become a trusted, data-centric emergency services partner. The Senior Sales Account Executive is responsible for revenue growth across the Midwest/Northwest territory by selling Intrado’s mission-critical call handling solutions to PSAPs, emergency communications centers, government agencies, and other public safety organizations. The role builds customer relationships, assesses operational and technology needs, and helps agencies modernize their 9-1-1 call handling environments. It involves consultative, complex sales cycles with technical, operational, procurement, and executive stakeholders, and is eligible for commission. Travel of 25–40% is required.

Requirements

At least 5 years of successful sales experience selling public safety technology, 9-1-1 solutions, emergency communications solutions, call center technology, unified communications, and/or cloud-based voice solutions.
At least 2 years of experience within the 9-1-1 or public safety market.
Demonstrated history of meeting or exceeding sales quotas and managing complex, multi-stakeholder sales cycles.
Strong understanding of PSAPs, emergency communications centers, 9-1-1 operations, call handling workflows, and public-sector technology environments.
Experience selling enterprise software, hardware, cloud, hosted, or managed technology solutions.
Strong consultative selling, discovery, negotiation, presentation, and closing skills.
Ability to communicate technical concepts and solution value to technical and non-technical decision makers.
Experience navigating government procurement processes, including RFPs, RFQs, competitive bids, contracts, budget cycles, grants, and other public-sector funding mechanisms.
Strong relationship-building skills, including the ability to engage operational and technical personnel as well as executive leadership.
Experience using CRM platforms such as Salesforce to manage accounts, opportunities, pipeline, activities, and forecasting.
Ability to work effectively across Sales Engineering, Product Management, Professional Services, Implementation, and Customer Success organizations.
Ability to travel 25–40% for client meetings, events, and internal meetings.
Bachelor’s degree from an accredited college or university in Business Administration, Information Technology, or a related field; equivalent relevant professional experience may substitute for educational requirements.

Responsibilities

Manage and grow public safety, municipal, and government accounts focused on 9-1-1 call handling solutions and services.
Develop account and territory strategies to expand existing relationships, identify modernization opportunities, and generate new business.
Build trusted customer relationships by understanding operational needs, technology environments, budgets, and long-term priorities.
Achieve or exceed sales quotas through consultative, solution-based selling.
Lead complex sales cycles from discovery and qualification through solution development, proposal, negotiation, and contract execution.
Position Intrado’s public safety call handling solutions according to customer needs and communicate their operational and business value.
Deliver customer presentations and coordinate demonstrations and technical discussions with Sales Engineering and Product teams.
Engage 9-1-1 directors, PSAP leaders, IT teams, procurement professionals, and other key decision makers.
Collaborate with internal teams to develop solutions that address customer requirements and support successful implementations.
Maintain accurate sales pipeline, CRM activity, forecasts, and territory reporting.
Stay informed about public safety technology trends, competitive solutions, and evolving 9-1-1 requirements.
Navigate public-sector procurement processes, including RFPs, RFQs, bids, contracts, and cooperative purchasing.
Partner with internal teams to develop competitive, compliant responses to customer solicitations.
Understand government budget and funding cycles and align sales strategies with customer procurement timelines.