Senior Revenue Specialist

City of Kingsport•Kingsport, TN

About The Position

Under general supervision of the Customer Service & Operations Manager, the Senior Revenue Specialist performs cash reconciliation, revenue accounting, and financial reporting duties; maintains accurate financial records and internal controls; and supervises staff assigned to revenue-related functions. The role manages or performs high-volume cash and credit-card transactions and reconciliations, reviews revenue transactions, investigates discrepancies, resolves routine accounting issues, and prepares journal entries and adjustments. It also prepares and reviews financial, statistical, and required state reports; maintains subsidiary and general ledger accounts and related financial system data; and supports month-end and fiscal year-end close and external audits. The position supervises staff assigned to Business Licenses, Property Taxes, and Occupancy Tax, including assigning and reviewing work, providing guidance and training, evaluating performance, addressing performance concerns, and assisting with complex customer issues. The specialist reviews supporting documentation, recommends corrective actions, refers significant or policy-related matters to department leadership, monitors internal controls and procedures, coordinates with the Staff Accountant responsible for Cash and Investments and other City departments, and recommends improvements to accounting, revenue, and financial system processes. Other duties may be assigned.

Requirements

Knowledge of governmental accounting principles and practices, including fund accounting, revenue accounting, reconciliation, and internal controls.
Knowledge of applicable laws, regulations, and governmental accounting standards affecting municipal revenue and fiscal operations.
Knowledge of revenue functions such as property taxes, business licenses and taxes, occupancy taxes, utility payments, cash handling, and credit-card transactions.
Strong attention to detail, accuracy, and sound judgment.
Ability to analyze financial information, identify discrepancies, and resolve or recommend solutions to accounting and revenue issues.
Ability to prepare accurate journal entries, reconciliations, and reports while meeting deadlines and maintaining confidentiality.
Ability to plan, coordinate, review, and prioritize staff work; explain procedures; and provide effective coaching and technical guidance.
Ability to communicate clearly and professionally with employees, other departments, businesses, and the public, including when resolving difficult questions or concerns.
Ability to use sound judgment, maintain effective working relationships, and recommend practical improvements to systems, procedures, and controls.
Valid state driver’s license.
Tennessee Certified Municipal Finance Officer (CMFO) certification must be obtained within two years of hire.
A post-secondary degree in accounting, finance, or a closely related field is preferred; five years of relevant experience may substitute for education.

Nice To Haves

A post-secondary degree in accounting, finance, or a closely related field.

Responsibilities

Manage or perform high-volume cash and credit-card transactions and reconciliations.
Review revenue transactions, investigate discrepancies, resolve routine accounting issues, and prepare journal entries and adjustments.
Prepare and review financial, statistical, and required state reports.
Maintain subsidiary and general ledger accounts and related financial system data.
Support month-end and fiscal year-end close and external audits.
Supervise staff assigned to Business Licenses, Property Taxes, and Occupancy Tax by assigning and reviewing work, providing guidance and training, evaluating performance, addressing performance concerns, and assisting with complex customer issues.
Review supporting documentation, ensure transactions are properly recorded, recommend corrective actions, and refer significant or policy-related matters to department leadership.
Maintain and monitor internal controls and procedures to ensure compliance with applicable laws, generally accepted accounting principles, and governmental accounting standards.
Coordinate with the Staff Accountant responsible for Cash and Investments and other City departments on financial records, reporting, systems, and operational needs.
Identify and recommend improvements to accounting, revenue, and financial system processes.
Perform other duties as assigned.