Senior Specialist, Revenue - Strategic Clients

White & Case LLP•New York, NY

12d

About The Position

The Senior Specialist, Revenue – Strategic Clients supports and optimizes a key global energy and petrochemical client relationship and the financial processes of the Regional Section. Working closely with the Revenue Manager, dedicated billing team, legal project team, and other stakeholders, the role oversees work in progress (WIP), accounts receivable (AR), and billing to ensure balances comply with matter arrangements and firm policies. The position monitors inventory levels, billing rates, fee structures, aged receivables, and collections. It produces financial reports and presentations for clients, partners, inventory teams, firm management, and other stakeholders, and uses Excel for pricing, profitability analysis, and other financial requests. The role also supports audits, maintains process documentation, assists with vendor onboarding, responds to billing and collections inquiries, and completes ad hoc projects as assigned. The position reports to the Senior Manager, Revenue - Americas.

Requirements

At least 5 years of experience in billing or revenue management, with a proven track record of success.
Knowledge of legal billing processes, including e-billing systems, billing software, and industry best practices.
Familiarity with billing guidelines and regulations relevant to the legal industry.
Excellent verbal and written communication skills to interact effectively with clients, team members, and other stakeholders.
Ability to communicate with people at all levels.
Exceptional attention to detail.
Ability to organize workflow and use time efficiently.
Determination, self-motivation, interpersonal skills, and resolve.
Proficiency in Microsoft Office, particularly Excel and PowerPoint.

Nice To Haves

Bachelor’s degree in a related field, such as finance or accounting, is preferred.
Knowledge of 3E is preferred.

Responsibilities

Collaborate with the Revenue Manager to oversee WIP, AR, and billings for the Strategic Client and Regional Section, ensuring balances are managed according to matter arrangements and firm policy.
Assist in monitoring and enforcing timely and accurate timekeeper diary entries to facilitate prompt billing.
Review new timekeepers monthly and communicate timely updates to the client so agreed billing rates are accurately reflected before invoices are issued.
Monitor inventory levels and manage exposure on fixed- or capped-fee matters with the Revenue Manager.
Ensure proper billing rates and fee structures for new matters in collaboration with the Financial Compliance group.
Generate reports for clients, partners, inventory teams, firm management, and other internal parties on WIP, AR, billings, client and matter profitability, and other key metrics.
Review rate exceptions and discounts for clients and matters within the Regional Section in consultation with the Pricing team and Inventory Partners.
Manipulate Excel data to support pricing, profitability analysis, and financial requests from the Finance Director or Partners.
Create PowerPoint presentations using an understanding of business operations and financial data.
Monitor and analyze aged receivables, including amounts held in suspense or unallocated.
Contact clients by email, mail, and phone about balances due and follow up on past-due invoices.
Work with clients to establish commitment dates and payment plans.
Collaborate with partners and inventory teams to research and resolve billing disputes, including differences between billed and paid amounts.
Develop collection strategies with partners and revenue teams to improve collection turnaround times.
Generate reports tracking collections against targets for partners, inventory teams, and firm management.
Respond to internal and external inquiries regarding collections and credit activities.
Assist with completing vendor onboarding forms.
Support internal and external audits.
Maintain comprehensive process documentation.
Handle other ad hoc requests and projects assigned by management.