Senior Revenue Operations (RevOps) Manager

Qualio

12d•Remote

About The Position

Qualio is seeking a Senior Revenue Operations Manager to manage processes, systems, data, and AI-enabled workflows across Marketing, Sales, and Customer Success. This individual contributor role maintains revenue systems, drives efficiency through automation and AI, and ensures data integrity. The position calls for strong GTM process and systems experience, curiosity about AI and automation, and the ability to influence and collaborate across the organization. The role is part of the RevOps team and may grow toward GTM engineering as expertise in integrations, automation, and AI agents develops.

Requirements

5–7 years of experience in Revenue Operations.
Experience with SaaS business models and understanding of recurring revenue dynamics.
Salesforce administration experience; Salesforce Administrator certification is ideal.
Hands-on experience using AI tools and automation platforms such as Claude, Make, or Zapier to streamline workflows, and sound judgment in validating AI outputs against source data.
Interest in growing toward GTM engineering, with working knowledge of or willingness to learn APIs, integrations, and data models.
Strong quantitative skills and willingness to dig into data.
Exceptional communication and collaboration skills.
Ability to develop and maintain effective relationships with key stakeholders.

Nice To Haves

Salesforce Administrator certification.
Experience with Gong, Omni, HubSpot, and DealHub.

Responsibilities

Manage and optimize the revenue technology stack, including Salesforce, Gong, HubSpot, Nooks, DealHub, and other tools, with clean object and field design, sound permissions, and documented integrations.
Evaluate tools against workflow needs, own rollout and enablement, and retire tools and fields that are no longer useful.
Build and maintain automations, integrations, and AI agents to reduce manual work and surface deal context and account signals in the tools used by field teams.
Validate AI outputs against source systems before they reach field teams or leadership, and document guardrails.
Assist Revenue leadership in building, documenting, and improving business processes, and encode them in systems through validation rules, routing, and automation.
Keep process documentation current and accessible, and measure whether changes improve productivity, speed, or data quality.
Serve as a liaison between Sales, Marketing, Finance, and Customer Success to foster collaboration and alignment.
Train and support GTM teams on RevOps processes, tools, and AI-enabled workflows, and share effective practices to encourage adoption.
Create and manage GTM reports and dashboards, and support forecasting and performance analysis with consistent metric definitions.
Establish and maintain high standards for data integrity and accuracy, and flag data gaps.
Monitor daily operations and address issues as they arise.