Senior Manager, Revenue Operations

Infinitus Systems•San Francisco, CA

7d•Hybrid

About The Position

Infinitus is hiring a senior Revenue Operations leader to own its sales and go-to-market engine. This individual contributor will define RevOps strategy, establish the architecture and processes for the revenue function, and implement AI-driven automation to accelerate pipeline generation, deal closure, net revenue retention, and operational scale. The role supports sales of Infinitus’s AI platform and solutions to pharma manufacturers, large payors, providers, and other healthcare organizations. Reporting directly to the Commercial Lead, this role ensures Sales, Marketing, and Customer Success have timely buying signals, relevant contacts, and effective outreach materials. It will improve marketing attribution and lead conversion, identify opportunities for new and existing accounts, and provide go-to-market leaders with customer, competitive, and performance insights. The role will also improve forecasting, develop personalized training and coaching from call analysis, automate administrative workflows, optimize the go-to-market software stack, and guide the design of incentives for Sales and Customer Success. This is a hands-on, strategic role for a leader who can set direction, influence executive stakeholders, and deliver measurable results. The successful candidate will apply AI and automation thoughtfully, while helping the function scale through hiring or directing contractors and vendors as needed. Experience in healthcare, life sciences, or another regulated industry is a plus.

Requirements

At least 8 years of experience in Revenue Operations, Sales Operations, or GTM systems at a B2B company with enterprise sales cycles, including experience leading RevOps.
Track record of setting RevOps strategy and delivering outcomes in pipeline, retention, forecast accuracy, or productivity, rather than only maintaining systems.
Strategic perspective on how revenue teams should operate, supported by data, and confidence to push back, prioritize, and decline requests that do not advance business results.
Deep, hands-on Salesforce experience and established knowledge of HubSpot, Gong, and MCP servers.
Practical experience applying AI and LLMs to real go-to-market workflows to drive automation, scale, and continuous improvement, with sound judgment about guardrails.
Strong analytical skills and the credibility to influence Sales, Marketing, Customer Success, and Finance leaders, including at the executive level.
Willingness and ability to work hands-on to deliver outcomes.
Applicants must be authorized to work in the United States without employer sponsorship.

Nice To Haves

Experience in healthcare, life sciences, or another regulated industry.
Familiarity with HIPAA and SOC 2.

Responsibilities

Own and define the Revenue Operations strategy and the architecture, processes, and AI-driven automation for the sales and go-to-market engine.
Provide account executives and customer success managers with timely buying signals for prospects and existing customers, including suggested contacts and outreach materials, using AI and data sources such as Gong, Salesforce, and HubSpot.
Track marketing activity by channel, campaign, and event; capture new contacts by source; and improve conversion from marketing-qualified leads to sales-qualified leads.
Identify and pursue new opportunities and revenue expansion in partnership with Sales and Customer Success.
Analyze wins, losses, sales call recordings, and other data for customer and competitive trends, and provide go-to-market leadership with actionable insights and recommendations.
Improve forecasting by combining CRM deal progression with other signals to predict bookings and contracted annual revenue.
Use AI to analyze Gong calls, benchmark account executive, customer success manager, and implementation team performance, and create personalized training and coaching.
Automate administrative Revenue Operations workflows and reduce administrative work across Sales, Customer Success, and Marketing.
Architect and optimize the go-to-market software stack, including CRM, sales and marketing tools, and Infinitus’s AI platform; integrate and automate systems to drive business outcomes.
Lead thinking on sales and customer success compensation plans, SPIFFs, and other incentives.
Hire, manage, or direct contractors and vendors as the function grows.

Benefits

Hybrid work arrangement; for Bay Area positions, office days are Monday, Tuesday, and Thursday.
Catered lunches for Bay Area positions.
Competitive salary and equity.
401(k).
Wellness stipend.
Medical, dental, and vision benefits.
Generous paid time off.
Parental leave.
Bi-annual offsites.
Collaborative, mission-driven culture.