Senior Regional Sales Consultant

Amplity Health•Remote - US, SC

7d•Remote

About The Position

The Senior Regional Sales Consultant (Sr. RSC) creates proximity in a remote environment by engaging healthcare professionals (HCPs) in telephone conversations and other digital interactions to promote assigned client products, maximize their selling potential, and meet program and client objectives. The Sr. RSC develops and maintains relationships with HCPs and educates them on product features, benefits, safety profiles, and approved indications to support appropriate patient use. The role uses approved promotional tools and requires a competent level of product, program, and customer activity knowledge. The Sr. RSC manages assigned HCP targets and key account stakeholders, conducts outbound calls and digital engagements, responds to inbound HCP inquiries when required, and qualifies or disqualifies prospects. The role requires maintaining call productivity and program metrics, accurately documenting customer interactions and follow-up in CRM systems, and communicating effectively using approved messaging. The representative must comply with applicable laws, regulations, company policies, and privacy and data guidelines; participate in required meetings and training; and represent the client at conventions when applicable. Representatives may need to submit and maintain credentials, including training, vaccinations, and other job-related documentation, to access hospitals or healthcare providers. Some locations and hospital systems may also require representative licenses. The position is expected to demonstrate Amplity’s EPIIC values: Excellence, Passion, Innovation, Integrity, and Collaboration.

Requirements

Bachelor’s degree required.
At least 3 years of pharmaceutical sales experience required.
Successful track record of virtual engagements through a variety of digital platforms.
Excellent verbal, written, and interpersonal communication skills.
Strong clinical aptitude, rapport-building skills, and strategic business-planning ability.
Clear, articulate, grammatically sound speech and a professional phone manner.
Strong focus on providing superior customer support and service.
Ability to learn, understand, and communicate complex information over the telephone.
Active listening skills and strong rapport-building skills.
Excellent selling, closing, persuasion, and presentation skills.
Ability to comprehend and communicate complex technical or medical terminology and maintain required technical expertise, including competitive product knowledge.
Good organizational and planning skills, with strong attention to detail and accuracy.
Ability to work independently and as a team member.
Flexibility and ability to handle multiple tasks simultaneously.
Demonstrated technical aptitude and working proficiency in Microsoft Word, Excel, and Outlook.
Ability to successfully complete client training and meet training expectations before servicing client customers within program parameters.
Comply with facility credentialing requirements, which may include training, vaccinations, and other job-related documentation; obtain required representative licenses where applicable.

Nice To Haves

At least 1 year of virtual pharmaceutical sales experience preferred.
At least 1 year of pharmaceutical sales experience in oncology preferred.

Responsibilities

Manage daily call responsibilities according to defined expectations to achieve KPIs.
Promote client products through outbound telephone calls and digital interactions with assigned HCP targets to attain individual, territory, and company sales and market-share goals.
Respond to inbound calls from HCPs and address product questions when required by the program.
Profile and manage targeted HCP lists and key account stakeholders to provide value-added benefits and grow product volume.
Maintain call productivity and required program metrics, including virtual customer engagements.
Prospect by qualifying or disqualifying HCPs from a target list using appropriate questions.
Complete required CRM data entry, including target responses and follow-through actions.
Communicate effectively and persuasively using selling, listening, negotiation, and presentation skills, appropriate terminology, and approved messaging.
Maintain thorough knowledge of client products and the program.
Listen and respond appropriately to customer needs and questions.
Create and maintain a positive impression with the client and the client’s customers.
Comply with applicable laws, regulations, Amplity policies and Code of Conduct, privacy and data guidelines, and relevant state and federal requirements.
Participate in teleconference and live national, regional, and district meetings and training sessions; represent the client at national or local conventions when applicable.
Complete other duties as assigned.
Submit and maintain required credentials and facility documentation, and obtain representative licenses when required by applicable jurisdictions or hospital systems.
Demonstrate Amplity’s EPIIC values: Excellence, Passion, Innovation, Integrity, and Collaboration.