Senior Property Manager

Trinity Partners•Charlotte, NC

About The Position

Trinity Partners is a full-service commercial real estate firm headquartered in uptown Charlotte, with offices in the Carolinas and Atlanta, Georgia. The firm focuses its property management services on adding value for property owners and providing tenants with concierge-level service. Its team emphasizes relationship-building, teamwork, a positive attitude, and attention to detail. The Charlotte office is seeking a Senior Property Manager who is an excellent communicator and proactive problem solver. The role manages properties according to owner direction and company standards, supports successful owner and tenant relationships, oversees property operations and finances, and helps maintain high-quality building environments.

Requirements

At least seven years of property management experience.
Bachelor’s degree.
Excellent interpersonal and management skills.
Significant budgeting and financial management experience.
Proficiency with Microsoft Excel, Word, and Yardi.
Experience as a supervisor.

Nice To Haves

RPA or CPM designation.

Responsibilities

Manage properties as directed by property owners and in accordance with Trinity Partners Management standards and procedures.
Provide owners and tenants with a high level of client service and communicate effectively to support successful relationships.
Communicate frequently with the Portfolio/Asset Manager about significant operating issues.
Prepare annual property business plans according to owner requirements.
Perform lease-related duties, including rent collection, default notifications, and continued performance of landlord services.
Promptly and accurately file lease abstracts and communicate lease terms to owners.
Maintain financial control of properties and work with the property accountant to prepare monthly and quarterly operating statements.
Issue operating cost escalation and tenant service request invoices, and collect payments for escalations and special work.
Supervise, train, and motivate on-site staff to ensure they understand owner goals and objectives.
Regularly inspect properties to ensure building operations meet landlord standards and procedures.
Ensure emergency evacuation procedures are in place and life-safety systems operate effectively.
Prepare and distribute emergency evacuation procedure manuals to tenants.
Oversee preventative maintenance programs and prioritize day-to-day operations.
Work with leasing brokers to ensure the lease process meets client objectives.
Direct a tenant retention program.
Negotiate service contracts under the direction of the Director of Property Management.
Coordinate services and purchases in accordance with the annual business plan and spending guidelines.
Oversee tenant improvement construction projects and capital improvements as required.
Ensure appropriate insurance requirements are in place for all properties.
Handle other duties as assigned.