Senior Property Manager

HRI Properties • Houma, LA

81d

About The Position

HRI Management, LLC (HRIM), the multifamily property management entity within HRI Properties, is seeking a Property Manager with apartment-industry experience. The role supports efficient property operations, including accounting, unit and rent reporting, rent collections, leasing, resident services, resident relations, and retention. The position is responsible for property operations and acts as Property Manager in their absence.

The work includes leasing and marketing apartments, processing applicant files and housing voucher packets, managing renewals and recertifications, coordinating move-ins and inspections, supporting residents, collecting and recording payments, assisting with payables and reporting, maintaining legal records, and helping prepare eviction actions when necessary. The role also involves regular coordination with the General or Regional Property Manager, maintenance, Housing Agencies, and the Compliance team.

Requirements

• Three years of Property Manager experience.
• Basic computer proficiency, including experience with Microsoft Office Suite programs.
• Ability to sit for prolonged periods and work on a computer, stand, walk, conduct tours, and meet with tenants.
• Ability to lift, carry, position, or move up to 20 pounds at a time.
• Manual dexterity with normal hand and finger movement and coordination.
• Ability to walk for extended periods, including climbing flights of stairs in various weather conditions.

Nice To Haves

• Knowledge of LIHTC, HOME, HUD, and Housing Agency requirements.

Responsibilities

• Greet visitors, prospective renters, and residents; respond to telephone and other inquiries and follow up promptly with prospects, applicants, and residents.
• Tour and market apartments, present leasing information professionally, encourage prospects to lease, and comply with Fair Housing laws.
• Use prospect pipelines, guest cards, waiting lists, and Yardi to contact prospects and schedule appointments; document prospect and applicant communications.
• Inspect models, target apartments, available apartments, and touring routes; assist with market surveys and timely Market Survey Reports.
• Support outreach marketing, cold calling, marketing files, websites, and online advertising.
• Obtain lease information and applications; conduct credit and reference checks, household interviews, document gathering, third-party verifications, and applicant file preparation.
• Submit complete and accurate applicant files to the General or Regional Property Manager before Compliance review.
• Complete housing voucher packets, obtain internal reviews, coordinate Housing Agency inspections, and enter required information accurately in Yardi, LHC’s portal, and HANO’s Elite system.
• Generate renewal and recertification reports, monitor expirations, send notices at required intervals, and complete renewals and recertifications accurately and on time.
• Inspect units 48 to 72 hours before move-in; coordinate maintenance work orders, keys, and fob activation.
• Explain lease terms and related documents, obtain signatures, inspect units with new residents, collect inventory forms, and file and scan lease documents correctly.
• Assist with move-outs and address resident concerns regarding rent payments, service requests, and general inquiries.
• Prepare and process resident service requests and follow up on their completion; cultivate positive resident relations and retention, including encouraging renewals.
• Assist with newsletters, promotional flyers, community activities, and events.
• Monitor telephone and walk-in traffic through Yardi and enter daily activity in daily and vacancy reports.
• Collect, record, and deposit rent payments, application fees, and security deposits; assist with payables, invoice coding, and invoice entry.
• Ensure late notices are sent promptly and maintain legal records and files.
• Assist the General and/or Regional Manager with weekly and monthly reports, property walkthroughs, and preparation of eviction legal actions when necessary.
• Meet daily with the General or Regional Manager to review move-ins, application statuses, and make-ready progress.
• Oversee property operations and act as Property Manager in their absence.
• Carry out other assigned duties and assignments.

Benefits

• Medical, dental, and vision coverage.
• Competitive pay.
• Paid time off and holidays.
• Training, mentorship, and tuition assistance.
• Team events, wellness programs, and employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed