Senior Property Manager - Gallery Bethesda

Borger Residential • Bethesda, MD

3d • $110,000 - $120,000 • Onsite

About The Position

The Senior Property Manager assists the Regional Property Manager in maintaining the physical asset and maximizing its financial returns in accordance with company objectives. The role calls for a self-starter with multifamily management knowledge who exercises sound judgment in property decisions and motivates team members to deliver Borger Residential’s service standards. The position is based at Gallery Bethesda I/II in Bethesda, Maryland.

Requirements

• At least three years of property management experience.
• Third-party property management experience.
• Demonstrated ability to manage owner relationships successfully and communicate effectively with ownership groups.
• Excellent communication and customer service skills.
• Strong negotiation and conflict-resolution skills.
• Strong administrative and organizational skills, including data entry and file management.
• Knowledge of property maintenance practices and procedures.
• Ability to perform the physical demands of the role, including standing, walking, sitting, handling documents and objects, reaching, speaking, hearing, occasionally lifting or moving up to 10 pounds, moving around offices and properties, climbing stairs, driving an automobile, and operating office machines.
• Vision sufficient to read reports, instructions, correspondence, and other pertinent written material; hearing sufficient to understand conversations at normal volume in person and by telephone; and coherent speech to promote and market Borger Residential.

Nice To Haves

• Relevant industry certifications, such as CAM or ARM.
• Familiarity with facilities management principles.
• Bilingual ability is strongly desired.

Responsibilities

• Build and maintain strong relationships with property owners and ownership groups, providing regular, clear updates on property performance.
• Deliver a superior resident experience and professionally resolve resident, owner, and vendor concerns.
• Lead, train, and motivate on-site team members to meet Borger Residential service standards.
• Oversee daily property and office operations, administrative processes, and accurate property and resident records.
• Coordinate maintenance, repairs, inspections, and facilities services, including cleaning, landscaping, and security.
• Negotiate and manage vendor contracts for maintenance, repairs, and services.
• Analyze market data to set competitive rental rates and promote amenities and services that support resident retention.
• Assist with budget preparation, manage operating expenses, and maintain accurate financial records.
• Ensure compliance with applicable laws, regulations, and company policies.

Benefits

• Health, dental, and vision insurance.
• Short- and long-term disability insurance.
• Life and optional life insurance.
• Accidental and critical illness insurance.
• Employee assistance program (EAP).
• Bereavement, jury duty, and other paid and unpaid leaves of absence.
• Paid time off (PTO) and holidays.
• Retirement plans.
• Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed