Senior Property Manager

Bozzuto•Nashville, TN

7h•$110,000 - $115,000

About The Position

At Bozzuto, team members share a commitment to doing good for those around them. The company designs, builds, manages, and maintains residences, and its teams work together to create extraordinary experiences for clients, residents, and fellow team members. Guided by the values of concern, creativity, passion, and the pursuit of perfection, Bozzuto fosters an inclusive workplace where teamwork and professional growth are encouraged. The Senior Property Manager, also referred to as General Manager, leads the property team and oversees sales, marketing, operations, financial performance, and customer satisfaction. The role builds strong relationships with owners, residents, employees, and vendors, and supports the team’s growth through coaching, feedback, collaboration, and training. This position includes working one weekend per month, with two days off during the week. The role offers a salary range of $110,000–$115,000 USD and eligibility for additional bonus opportunities.

Requirements

Four-year college degree or equivalent relevant experience.
At least 5 years of experience in property management, hospitality, or retail.
Track record of building, developing, and retaining high-performing teams.
Track record of building and maintaining strong relationships with clients, investors, ownership groups, and vendors.
Experience managing a budget and/or profit and loss.
Proficiency with YARDI industry software, apps, and computer programs.
Strong financial skills and basic knowledge of generally accepted accounting principles (GAAP).
Outstanding written and verbal communication skills.
Sharp professional appearance.

Responsibilities

Model Bozzuto’s core values, culture, standards, and behaviors.
Lead the team in executing sales, marketing, and operational activities to achieve budgeted occupancy and customer retention goals.
Manage the property’s financial performance in accordance with the established budget.
Coach team members to understand their contributions to overall property performance.
Prepare and deliver timely, accurate financial and operational performance reports to clients and ownership groups, explaining effectiveness, trends, and variances.
Cultivate and maintain strong relationships with owners, residents, employees, and vendors.
Stay informed about the competitive marketplace and coach the team to differentiate the community and Bozzuto from competitors.
Partner with consumer marketing to implement strategies that position the community as a destination for engaged and enriched living.
Create an operating environment that supports guest satisfaction and strong customer ratings and community reviews.
Work one weekend per month when prospective residents are looking for a home, with two days off during the week.
Encourage knowledge sharing and collaboration to support team members’ professional growth and development.
Support participation in training and educational opportunities.
Build a motivating environment and coach team members in the moment while developing personal skills.
Manage team performance through performance reviews, constructive feedback, and development and growth plans.
Engage people in meaningful conversations that demonstrate concern and help them feel at home.
Take responsibility for resolving customer problems.
Help ensure the community is impeccable and assist team members as needed.