Senior Property Manager (Luxury Multisite)

Comstock•Reston, VA

13d•Onsite

About The Position

The Senior Property Manager will lead the onsite team and oversee activities to achieve budgeted leasing, occupancy, and financial goals at a luxury high-rise lease-up community in Reston, Virginia. The role is responsible for training and developing staff, delivering best-in-class customer service, and ensuring alignment with Comstock’s brand standards and culture. The manager will oversee the lease-up and daily operations, work with marketing, construction, and development teams, manage vendors, support financial reporting, and ensure compliance with company policies and applicable laws.

Requirements

High school diploma or equivalent.
At least 4 years of progressive property management experience, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
At least 2 years of supervisory experience, with demonstrated ability to lead, motivate, and develop a team.
Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
Expertise in federal Fair Housing requirements and applicable state and local laws.
Proficiency with property management software such as Yardi, RealPage, or similar, Microsoft Office, and digital marketing tools.
Demonstrated conflict-resolution, customer-service, and relationship-management experience.
Integrity, credibility, and trustworthiness.
Strong organizational, multitasking, communication, and attention-to-detail skills in a fast-paced, high-demand environment.
Ability to flexibly address complex problems and organizational change.
Ability to effectively present information and respond to questions from senior and executive-level management.

Nice To Haves

College degree.
Outstanding mentoring, coaching, people-management, time-management, and leadership skills.

Responsibilities

Lead, motivate, and train the onsite team to deliver first-class service and achieve corporate goals, core values, and departmental responsibilities.
Oversee the onsite lease-up process and ensure prospects receive an exceptional experience from first contact through move-in.
Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events tailored to the luxury lease-up community while adhering to brand standards.
Oversee daily leasing activity, pricing strategies, concession management, and market analysis.
Address and resolve resident concerns promptly and professionally in accordance with Comstock Executive Team guidelines.
Assist in preparing the annual business plan and oversee daily operations to achieve budgeted leasing, occupancy, and financial goals.
Support monthly financial reporting by completing variance reports, market analysis, accruals, and performance summaries.
Oversee maintenance operations, luxury-standard curb appeal, and timely completion of manufacturer-recommended and company-required routine maintenance.
Partner with construction and development teams on the transition from construction to operations, including unit inspections and punch lists.
Manage vendor relationships, including signage vendors, to meet lease-up marketing and wayfinding needs.
Ensure compliance with company policies and procedures and applicable state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
Hire, direct, and supervise a strong team while cultivating a professional, friendly, and supportive atmosphere.
Communicate team expectations clearly, ensure understanding, and hold team members accountable for company goals, core values, and departmental responsibilities.
Resolve complex issues by evaluating options and implementing practical, business-minded solutions.
Perform other duties as assigned.