Senior Property Manager (Luxury Multisite)

Comstock•Reston, VA

14d•$100,000 - $120,000

About The Position

The Senior Property Manager will lead the onsite team and oversee operations at a luxury high-rise lease-up community in Reston, Virginia. The role is responsible for achieving leasing, occupancy, and financial goals while delivering best-in-class customer service and maintaining Comstock’s brand standards and culture. The manager will train and develop staff and work with marketing, construction, development, and other teams to support the community’s successful lease-up and transition to operations. The position oversees leasing, pricing, concessions, marketing, resident relations, financial reporting, maintenance, vendor relationships, and compliance. It also contributes to annual business planning and ensures the property complies with company policies and applicable laws.

Requirements

High school diploma or equivalent required.
At least 4 years of progressive property management experience, including at least 2 years managing a lease-up at a Class A or luxury residential high-rise.
At least 2 years of supervisory experience, with demonstrated ability to lead, motivate, and develop a team.
Strong financial acumen, including experience with budgets, financial statements, and variance reporting.
Expertise in federal fair housing requirements and applicable state and local laws.
Proficiency with property management software such as Yardi, RealPage, or similar, Microsoft Office, and digital marketing tools.
Demonstrated conflict-resolution, customer-service, and relationship-management experience.
Integrity, credibility, and trustworthiness.
Strong organizational, multitasking, communication, active-listening, and attention-to-detail skills in a fast-paced, high-demand environment.
Ability to hire, direct, supervise, coach, and mentor a team and communicate expectations clearly.
Ability to adapt to complex problems or organizational change and to evaluate options and implement practical business solutions.
Ability to present information and respond to questions from senior and executive-level management.
Strong budgeting and financial skills.

Nice To Haves

College degree preferred.

Responsibilities

Lead, motivate, train, and develop the onsite team to deliver excellent service and achieve company goals and responsibilities.
Oversee the onsite lease-up process and ensure prospects receive an exceptional experience from first contact through move-in.
Partner with the Marketing team to develop and execute marketing strategies, campaigns, and events for the luxury lease-up community in accordance with brand standards.
Oversee daily leasing activity, pricing strategies, concession management, and market analysis.
Address and resolve resident concerns professionally and in accordance with company guidelines.
Assist with preparing the annual business plan and oversee daily operations to achieve leasing, occupancy, and financial goals.
Support monthly financial reporting, including variance reports, market analysis, accruals, and performance summaries.
Oversee maintenance operations, property curb appeal, and timely completion of routine maintenance.
Coordinate with construction and development teams on the transition from construction to operations, including unit inspections and punch lists.
Manage vendor relationships, including signage vendors, to meet lease-up marketing and wayfinding needs.
Ensure compliance with company policies and procedures and applicable state, local, and federal laws, including Fair Housing, ADA, FCRA, and employment law.
Hire, direct, supervise, and hold team members accountable while fostering a professional, friendly, and supportive atmosphere.
Perform other duties as assigned.