Senior Property Manager, Multifamily

Cushman & Wakefield•Foley, AL

7d•$69,700 - $82,000

About The Position

The Senior Property Manager oversees an assigned portfolio or multifaceted property in a designated geographic area. Working closely with the ownership group, Asset Manager, and Regional Property Manager, this role provides operational consistency across the portfolio and serves as a primary point of contact for the client. The position oversees community operations, finances, staffing, customer service, marketing, and property performance, while developing a high-performing on-site team.

Requirements

Bachelor’s degree.
At least 5 years of property management experience.
At least 5 years of management experience.
Experience in a supervisory role and staff management.
Experience writing and maintaining budgets.
Proficiency in Yardi or similar property management software.
Ability to travel regularly to multiple property sites and off-site meetings.
Strong attention to detail and ability to focus amid frequent interruptions.
Ability to maintain confidentiality and protect business operations.
Strong knowledge of finance and building operations.
Ability to analyze, prioritize, and delegate.
Ability to effectively manage a team of professionals, including employees and vendors.
Previous experience analyzing and negotiating commercial lease and/or contract language.
Advanced knowledge of Microsoft Office Suite.
Possess a real estate license.

Nice To Haves

CPM, RPA, or CSM designation, or be working toward one.

Responsibilities

Oversee community operations in partnership with the Asset Manager and Regional Property Manager, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Develop, mentor, lead, and manage leasing, customer service, maintenance, and management personnel to strengthen engagement and minimize turnover.
Analyze competition and develop creative marketing programs to drive revenue.
Model and maintain the company's mission and standards.
Supervise day-to-day operations of the on-site team and ensure policies and procedures are followed.
Interview, hire, and terminate on-site staff as necessary.
Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
Manage the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Maintain positive relationships with community vendors.
Coordinate special projects as requested by the supervisor.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
Competitive pay.